Maracas Bay Village Trips (flight + hotel)

"Enjoyed my stay but customer service in the sense of attitudes and friendliness amongst some of the staff was lacking. My props in this area though definitely goes out to Shaquille at pool. Five gold stars for this gentleman. Another five gold stars also to Pamela (hope I remembered her name correctly), ..."

"The hotel is a typical Hilton property. Very clean. Staff is non-existent, slow and not very helpful or communicative. They ran out of washclothes and while we asked for 2 extra bath towels we nwver got them. We asked for 2 extra pillows and when they arrived the smelled so strongly of moth balls ..."