- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I requested for early check in and I received notification from Expedia that may early arrival is 10 am. I tried to contact the hotel but the tel. no. is not yet in service. We arrived in the hotel at 10 am but the receptionist told me that my check in is 2 pm, they haven't notified with my early check in. In case, there's available room i need to pay additional early check in fee of PHP 200 per hour. I have food and I ask the receptionist if okay to eat at their dine in area near pool. it was disappointing that she told me that eating is not allowed unless I'm already checked in. The CR is terrible, the staff is not accommodating.