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Imperial Heritage Hotel Melaka

3.5 star property
Hotel with 7 restaurants, steps from Dataran Pahlawan Melaka Megamall

Choose dates to view prices

Imperial Heritage Hotel Melaka blends historical surroundings with modern amenities. Enjoy Chinese dishes at 7 on-site restaurants, stay fit in the gym, or use dry cleaning services. The hotel offers free in-room WiFi, multilingual staff, and luggage storage.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Heritage Deluxe

2 bedrooms, in-room safe, blackout drapes, free WiFi

Heritage Deluxe

Highlights

Air conditioning
Mini-fridge
LED TV
2 bedrooms
Blackout drapes/curtains
Private bathroom
Bidet
Local meal delivery service
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

2 bedrooms, in-room safe, blackout drapes, free WiFi

Executive Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
LED TV
2 bedrooms
Blackout drapes/curtains
Private bathroom
Bidet
Local meal delivery service
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

2 bedrooms, in-room safe, blackout drapes, free WiFi

Deluxe Suite

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
LED TV
2 bedrooms
Blackout drapes/curtains
Private bathroom
  • 76 sq m
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Suite

2 bedrooms, in-room safe, blackout drapes, free WiFi

Family Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
LED TV
2 bedrooms
Blackout drapes/curtains
Bidet
  • 76 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Imperial Deluxe

2 bedrooms, in-room safe, blackout drapes, free WiFi

Imperial Deluxe

Highlights

Air conditioning
Mini-fridge
LED TV
2 bedrooms
Blackout drapes/curtains
Private bathroom
Bidet
Local meal delivery service
  • 21 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

2 bedrooms, in-room safe, blackout drapes, free WiFi

Family Triple Room

Highlights

Air conditioning
Mini-fridge
LED TV
2 bedrooms
Blackout drapes/curtains
Private bathroom
Bidet
Local meal delivery service
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite

2 bedrooms, in-room safe, blackout drapes, free WiFi

Junior Suite

Highlights

Air conditioning
Mini-fridge
LED TV
2 bedrooms
Blackout drapes/curtains
2 bathrooms
Bidet
Private bathroom
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
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About the neighborhood

Map
1, Jalan Merdeka, Malacca City, Malacca, 75000

What's nearby

  • Dataran Pahlawan Melaka Megamall - 1 min walk - 0.1 km
  • Hatten Square - 2 min walk - 0.2 km
  • Mahkota Parade Shopping Mall - 3 min walk - 0.3 km
  • A Famosa - 5 min walk - 0.5 km
  • Jonker Street Night Market - 10 min walk - 0.9 km

Getting around

  • Malacca Intl. Airport (MKZ) - 18 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Atlantic Nyonya Melaka Raya - ‬1 min walk
  • ‪London Bus Cafe - ‬1 min walk
  • ‪Molten Chocolate Cafe - ‬1 min walk

About this property

Imperial Heritage Hotel Melaka

Hotel near Dataran Pahlawan Melaka Megamall
Located close to A Famosa and St Paul's Church, Imperial Heritage Hotel Melaka provides a shopping mall on site, a hair salon, and dry cleaning/laundry services. Be sure to enjoy Chinese cuisine at one of the 7 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a banquet hall, and a 24-hour front desk
  • Local meal delivery service, a computer station, and luggage storage
  • Smoke-free premises, multilingual staff, and concierge services
Room features
All 329 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Showers, bidets, and free toiletries
  • Mini fridges, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 45 for adults and MYR 30 for children
  • 7 restaurants
  • A bar/lounge

Restaurants on site

  • Amboi Restaurant
  • Big Nyonya Restaurant
  • Nyonya Makko
  • Restoran Pei Zing
  • Yuzu House

Things to do

  • Gym
  • Shopping mall

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 45 for adults and MYR 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

This property does not have elevators

Property is also known as

Imperial Heritage Melaka Hotel Malacca
Imperial Heritage Melaka Hotel
Imperial Heritage Melaka Malacca
Imperial Heritage Melaka

Frequently asked questions

Is Imperial Heritage Hotel Melaka pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Imperial Heritage Hotel Melaka?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Imperial Heritage Hotel Melaka?

Check-out is at noon.

Where is Imperial Heritage Hotel Melaka located?

Located in Taman Melaka Raya, this hotel is within a 5-minute walk of Dataran Pahlawan Melaka Megamall and A Famosa. St Paul's Church and Menara Taming Sari are also within 15 minutes.

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Reviews

Imperial Heritage Hotel Melaka Reviews

7.2

Good

7.2

Cleanliness

8.4

Location

7.4

Staff & service

7.2

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 187 out of 984 reviews
Rating 8 - Good. 388 out of 984 reviews
Rating 6 - Okay. 252 out of 984 reviews
Rating 4 - Poor. 106 out of 984 reviews
Rating 2 - Terrible. 51 out of 984 reviews

Reviews

10/10 Excellent

Mui Eng

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast with local food delights. Great location, near shopping mall and tourist attraction.
Stayed 3 nights in Oct 2025

10/10 Excellent

RIA KUSUMANINGSIH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, can just walk to Hard Rock Cafe, all River Cafe and near to 7E also. Will repeat book for my trip to Melaka.
Stayed 1 night in Sep 2025

8/10 Good

Effendi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

4/10 Poor

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is very old n lack of maintenance, there is no clean up room service, how can where the customer stay more a day Not recommended
Stayed 2 nights in Oct 2025

10/10 Excellent

Nasuha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great & staff was friendly too.

8/10 Good

Kheng Joo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay for 2 nights
Stayed 2 nights in Aug 2024

6/10 Okay

Irene

Disliked: Property conditions & facilities
Service provided by staff Hussain was excellent. Hotel location is good, near to shopping center and walking distance to place of interest.
Stayed 3 nights in Jun 2024

6/10 Okay

Oi Theen

Disliked: Property conditions & facilities
Tourist tax which was not make known during booking. Only when check in then ask to pay the tax. The facilities was old. TV and phone not working. Triple room - one of the bed has no aircon only fan.
Stayed 3 nights in Sep 2025

6/10 Okay

Dan

Disliked: Property conditions & facilities
bad service and supply
Stayed 1 night in Sep 2025

8/10 Good

Tan

Liked: Cleanliness, staff & service
Clean room & comfy bed. Walking distance to famous tourist spots ie A' Famosa Fort, St. Paul's Hill, Menara Taming Sari and malls Pahlawan & Mahkota Parade.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reasonable hotel for a one night stay. just basic hotel but near to amenities and Jonker St. walkable distance. shower was spoilt but they attended promptly. the card access was also faulty but they fixed the issue fast too.
Stayed 1 night in Jan 2025

6/10 Okay

Khai Wah Eric

Liked: Cleanliness, staff & service
Poor breakfast. Not worth it.
Stayed 2 nights in Dec 2024

6/10 Okay

Choo

Liked: Cleanliness, staff & service, amenities
this property is generally ok however the furnitures are quite old some of the paints are pealing off
Stayed 1 night in Mar 2023

6/10 Okay

Wong Pheng Yeok E S

Liked: Staff & service, room comfort
Comfortable. Generally ok. Cannot connect to wifi. Cleanliness was ok, not excellent. Service overall was good though. Location was good.
Stayed 3 nights in Dec 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was disastrous, reception not sure about the process, i have been charged tourism tax when checked in while it stated in the booking that the travel organisation ( expedia / hotels.com ) would pay the tax to them. They also charged the tax for the two days which i did not check in as i had to burn two nights due to medical check up. It is actually stated in their country information website that no money/ tax should be charged if not staying in the hotel. Overall this hotel is really terrible.
Stayed 5 nights in Feb 2025

6/10 Okay

Anna

Liked: Amenities
Disliked: Staff & service
Check in was slow n inefficiency.
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No window in,room
Stayed 1 night in Dec 2024

6/10 Okay

Musafir

Liked: Cleanliness, staff & service
Tv channel only indonesia when im in malaysia,huh? Wheres the local tv1,tv2,tv3?
Stayed 2 nights in May 2023

8/10 Good

Raveena Kaur

Liked: Cleanliness, staff & service, amenities
1. The sink in the toilet clogs every time we use and it takes time to unclog. 2. There were cockroaches in the toilet and dressing table
Stayed 2 nights in May 2024

2/10 Terrible

Alicia Sin Nie

Liked: Property conditions & facilities
Disliked: Amenities
Extremely Disappointing Stay Our stay was nothing short of frustrating and disappointing. Late Check-In: Check-in was supposed to be at 3 pm. We arrived at 4:30 pm but only got our room at 6 pm — more than two hours late. Missing Amenities: The room had no toiletries, toothbrushes, toilet paper, or bedroom slippers. We called the concierge around 6:30 pm, and the front desk confirmed the items would be delivered. When we returned at 11:30 pm, nothing had been sent, and we had to go down to the lobby ourselves to request and collect them. Insufficient Key Cards: The room was booked for three guests, yet we were given only one key card. Access Issues: On the second day, that single key card was deactivated, and we couldn’t access our room when we returned to the hotel. We had to go back to the front desk again to reactivate it, despite having the room booked for 3D2N. Overall, the service quality, attention to detail, and guest experience were terrible. This stay was filled with unnecessary inconvenience, and I would not recommend this hotel to anyone expecting even basic hospitality standards.
Stayed 2 nights in Nov 2025

8/10 Good

ABDUL RAHMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall okay..
Stayed 1 night in Sep 2025

2/10 Terrible

C

Disliked: Cleanliness, staff & service, property conditions & facilities
It's your price did not state if it include city tax or not it cause a lot of confusion while checking in
Stayed 1 night in Jul 2025

6/10 Okay

KOK WAH

Liked: Cleanliness, property conditions & facilities
The hotel was good. The only complaint is that loud noise, like dragging of chair and some knocking on the floor and basin, can be heard especially during the late afternoon.
Stayed 3 nights in Jul 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose the hotel becos of location. It is v basic hotel. Facilities are old, working but old. Water pressure for shower, v v weak. V fustrating. But location is awesome. Thanks.
Stayed 7 nights in Jun 2025

4/10 Poor

Sanna

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location only. The hotel is not well maintained, bottom of bathroom door with loads of moulds marks, dirty armchair, damaged furniture, creaking wardrobe door & etc. The hotel should be of 2 star only (why it is graded 4 star). Very disappointed with the stay. Never book this hotel again.
Stayed 1 night in Jun 2025