Hotels with Air Conditioning in Mahwah - Nanuet, New Jersey

"Room and common areas were very clean "

"Upon arrival we had to wait 4 and a half hour before our room was ready. We from Chicago and was very tired just ready to reset. Once we got to the room it was very small. The bathroom tub was nasty it had hair in it from the previous visitors. No one came to pick up trash that we placed outside the door. The toilet and the sink was not clean at all. I straightened up the room before leaving to ensure I get my deposit back. The location is great but I wouldn’t stay there again. The rooms are very out of date very old."

"The staff at this hotel were amazing. Staff helped us with whatever was needed. The hotel is well cared for & inviting. The staff at the marketplace were not very accommodating & prices were super high for what was purchased. The room was great & the housekeeping staff provided many things we needed. However, after two of the 4 night stay, we didn’t receive a room cleaning or weren’t asked about it. Weird. The location is exceptional & made traveling the city very convenient. "

"There is a additional charge for "destination fee" 35$ + taxes per person at night. They should inform about that before the reservation but no"

"This property certainly has lost its charm "

"I was not satisfied with my stay! I had better expectations for the hotel and will not book this hotel a second time! Our heater in the room was not working. The staff at the reception were rude and did not make our party feel welcomed! "

"Clean, house keeping was great, reception was great. "

"It was a great stay for my family. The room we had was a little small square footage wise for a double room but it still wasnt terrible we enjoyed our stay."

"Very disappointed with the property. Staff members are very rude and didn't show any interest or considerations at all. Had multiple issues with the room. Called maintenance a couple of times and the GM who offered to change the room at least. Very cool property, but unfortunately the type of people that stay there and the staff make it a bad experience."