- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was everything, great location beautiful room awesome staff , super clean will def stay here again
Stayed 3 nights in Feb 2020
Overview of Relais & Châteaux Heritage Madrid
Photo gallery
Guest reviews
Exceptional
167 reviews
Amenities
- Free WiFi
- Pet Friendly
- Air Conditioning
- Restaurant
Map
Calle Diego de León, 43, Madrid
What's nearby
Avenida America8 min walk
WiZink Center2 min drive
Santiago Bernabeu Stadium4 min drive
Madrid (MAD-Adolfo Suarez Madrid-Barajas)12 min drive
Choose dates to view prices
Free cancellation on all rooms
Book with confidence knowing you'll have flexibility if plans change.
Classic Double Room
Photos of Classic Double Room
Classic Double Room
Room amenities
- 22 sq m
- Sleeps 2
More detailsClassic Triple Room
Photos of Classic Triple Room
Classic Triple Room
Room amenities
- 30 sq m
- Sleeps 3
More detailsSuperior Double Room
Photos of Superior Double Room
Superior Double Room
Room amenities
- 24 sq m
- Sleeps 2
More detailsJunior Suite
Photos of Junior Suite
Junior Suite
Room amenities
- 32 sq m
- Sleeps 2
More detailsFamily Room, Connecting Rooms
Photos of Family Room, Connecting Rooms
Family Room, Connecting Rooms
Room amenities
- 49 sq m
- Sleeps 4
More detailsDeluxe Double Room
Photos of Deluxe Double Room
Deluxe Double Room
Room amenities
- 30 sq m
- Sleeps 2
More detailsDouble Room, Accessible
Photos of Double Room, Accessible
Double Room, Accessible
Room amenities
- 22 sq m
- Sleeps 2
More detailsFamily Room, Connecting Rooms (Deluxe)
Photos of Family Room, Connecting Rooms (Deluxe)
Family Room, Connecting Rooms (Deluxe)
Room amenities
- 65 sq m
- Sleeps 5
More detailsClassic Double Room (Interior)
Photos of Classic Double Room (Interior)
Classic Double Room (Interior)
Room amenities
- Sleeps 2
More details
About this area
Madrid
Located in Madrid's Salamanca neighbourhood, Relais & Châteaux Heritage Madrid is near a metro station. Gran Via Street and Paseo de la Castellana are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore El Retiro Park and Madrid Rio. Madrid Zoo Aquarium and Madrid Amusement Park are not to be missed.
What's nearby
- Avenida America - 8 min walk
- WiZink Center - 2 min drive
- Thyssen-Bornemisza National Museum - 4 min drive
- Santiago Bernabeu Stadium - 4 min drive
- El Retiro Park - 10 min drive
Getting around
- Madrid Recoletos Station - 3 min drive
- Diego de Leon Station - 4 min walk
- Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 12 min drive
Restaurants
- Where to eat
- On-site dining venue – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.
About this property
Awards and affiliations
- The property is a member of Relais & Chateaux.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Food and drink
Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 30 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Family friendly
Dry-cleaning service
Laundry facilities
Conveniences
Lift
Free newspapers in reception
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Languages spoken
English
Spanish
Business services
Meeting rooms
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
More
Smoke-free property
Room amenities
Bedroom
Climate control (air conditioning)
Blackout drapes/curtains
Climate control (heating)
Bathroom
Bathrobes
Bathtub or shower
Designer toiletries
Hairdryer
Entertainment
Flat-screen TV
iPod dock
Food and drink
Minibar
More
Desk
Safe
Slippers
Turndown service
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
- 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Renovations and closures
This property is closed from 15 March 2020 until further notice.
Pets
- Pets are allowed for an extra charge of EUR 30 per pet, per night.
- 1 per room (up to 15 lb/7 kg)
- Specific rooms only, restrictions apply
- Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Payment types accepted at this property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: EUR 30 per person (approximately)
- Airport shuttle fee: EUR 65 per vehicle (one-way)
- Pet fee: EUR 30 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds.
Property registration number 09/433431.9/18
We should mention
Cash transactions at this property cannot exceed EUR 2500 due to national regulations. For further details, please contact the property using the information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Property is also known as
- Relais & Châteaux Heritage Madrid Hotel
- Relais & Châteaux Heritage Madrid Madrid
- Relais & Châteaux Heritage Madrid Hotel Madrid
Guest reviews
This traveler didn’t leave comments with their review
Stayed 2 nights in Feb 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with exceptional staff. Our concierge service from Luis was over the top. He went out of his way to map out directions to places we wanted to see on our trip. Great recommendations for restaurants, shopping and museums. As a frequent traveler, we wanted to be where the locals go. Highly recommend Mercado San Anton. Better vibe than the Mercado San Miguel. Also, our room was beautiful, clean and comfortable bed. Rooftop terrace to enjoy cocktails at night (bring a bottle of your favorite wine) and lounge chairs to tan in during the day. Get the Cabify app for high quality transportation at a low cost (also suggested by our concierge). Thank you to the fantastic staff!
Stayed 2 nights in Feb 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained property with excellent staff and service. Charming decoration and good restaurant.
Stayed 3 nights in Feb 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very classy property, in a lovely area. Centrally located
Stayed 2 nights in Feb 2020