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ibis Alcalá de Henares la Garena

3.0 star property
Travelers can savor regional flavors at La Garena restaurant and relax on a sunny terrace just minutes from Madrid's vibrant attractions

Choose dates to view prices

Ibis Alcalá de Henares la Garena welcomes visitors to this historic city. Enjoy authentic regional cuisine at the restaurant, relax on the sun-filled terrace, and benefit from the 24-hour business center, in-room WiFi, attentive staff, and free daily newspapers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
The current price is P4,887
P5,376 total
includes taxes & fees
May 24 - May 25

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Arrivals after 9 PM require advance notice by telephone.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 7.95 for adults and EUR 3.98 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Frequently asked questions

Is ibis Alcalá de Henares la Garena pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ibis Alcalá de Henares la Garena?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at ibis Alcalá de Henares la Garena on May 24, 2026 start from P4,887, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at ibis Alcalá de Henares la Garena?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at ibis Alcalá de Henares la Garena?

Check-out is at noon.

Where is ibis Alcalá de Henares la Garena located?

Situated in the business district, this hotel is within a 15-minute walk of Casa de Hippolytus, Foro de Complutum, and La Garena Plaza Shopping Center. El Corte Inglés Alcalá de Henares and Puerta de Madrid are also within 1 mi (2 km). Alcala de Henares La Garena Station is 11 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

7.4

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 134 out of 295 reviews
Rating 8 - Good. 130 out of 295 reviews
Rating 6 - Okay. 22 out of 295 reviews
Rating 4 - Poor. 5 out of 295 reviews
Rating 2 - Terrible. 4 out of 295 reviews

Reviews

Verified

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The coffee and pastry were delicious. The staff were very friendly and the room had a considerable space.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kais

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quite. Breakfast was excellent
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern hotel good value. Food and bar great. Good location
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

It is a good option to stay our of Madrid and close to airport. They have good food and beer.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totally stress free stay.

This is our 4th stay at IBIS Garena and we are never disappointed. Helpful, friendly staff always happy to help, comfortable beds and lovely breakfast. Free parking a bonus with covered section if you're early. We stayed 2 nights and took the train into Madrid (30 mins) for the day and in the evening wandered down the mile-long street in Alcara de Henares full of shops, restaurants and people enjoying the space. Ideal stopover point between Santander and Almeria. Highly recommended - even has a Lidl next door for convenience shopping!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Friendly service Free parking (hard to come by in Europe). There is a great Spanish restaurant half a mile from the hotel called La Abadía 2.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Comfortable bed leading to a good night's sleep. Efficiently laid out room. Staff very pleasant. We didn't try the breakfast so cannot comment.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Fernando

Liked: Staff & service
The bar and restaurant at the lobby offers great options for food and beverage, good flavor and quality and competitive prices. The main elevator was out of service so there was very inconvenient to use the secondary elevator because to reach it you needed yo go through 7 or so steps, being very difficult if you have luggage. We found a live cockroach in the bathroom.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Sandor

Liked: Cleanliness, amenities, property conditions & facilities
Easy and streamlined check in process.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay for a few nights, 10 min walk from LaGarena station
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 👍 place
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel we used for One night
Verified

8/10 Good

Margaret

Liked: Cleanliness, property conditions & facilities
Close to rail station and byses to airporr and Madrid Good common area beside reception area
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Susan

This was a short stay on our way to the Madrid airport. We were disappointed that the hotel was not located closer to city center as we have enjoyed Alcala de Henares on previous trips.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in one of the best areas in Madrid. There is so much to do and see in this area alone. Downtown is a half hour walk away from the city centre. Across the street there are several restaurants that serve North American food in case you are craving a taste from home.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 1 night in Feb 2024
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
The reception was a corner of the bar counter. Not waht I would expect from a hotel
Stayed 1 night in Apr 2024
Verified

8/10 Good

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem that I found was that the air conditioner was not working.
Stayed 4 nights in Apr 2023
Verified

4/10 Poor

Simely

Liked: Staff & service
Disliked: Property conditions & facilities
I don't think I would go back or recommend this place to many people. The only target audience for this place should be smokers. I had already seen reciews about a cigarette smell in the rooms, however I was hoping this was an isolated incident. Unfortunately, upon my arrival it became pretty evident my room was one of the unlucky cigarette smelling rooms. I did complain with the staff an I was informed they would use an ozone machine to get rid off the smell, but for that I had to leave the room... something not that simple when the hotel does not have a safe and you are traveling with valuables. During my stay I also encountered another guest complaining about the same issue. AC did not seem to work either. The staff on the other hand were polite. It felt like they were trying to work with what they had. The restaurant service was very accommodating and brakfast was simple but covered all the basics.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Débora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fui por trabajo todo genial ☺️
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genial
Stayed 1 night in Apr 2026
Verified

8/10 Good

ivette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia bien hotel
Stayed 1 night in Apr 2026
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service
Facilidad de Aparcamiento Buena comunicación
Stayed 3 nights in Jan 2026