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ITC Infantas by Soho Boutique

4.0 star property
Art lovers appreciate the strategic location near Madrid's iconic museums, while travelers of all kinds value the attentive service that makes every stay seamless

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ITC Infantas by Soho Boutique sits just steps from the Thyssen-Bornemisza National Museum. The hotel combines style with practicality, offering in-room WiFi and dry cleaning services. Multilingual staff and dedicated concierge services help travelers navigate Madrid with ease.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry

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About this property

ITC Infantas by Soho Boutique

  • Upscale hotel near Thyssen-Bornemisza National Museum
  • Located close to Círculo de Bellas Artes and National Prado Museum, ITC Infantas by Soho Boutique provides dry cleaning/laundry services. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Buffet breakfast (surcharge), meeting rooms, and smoke-free premises
    • A front-desk safe, a computer station, and luggage storage
    • Tour/ticket assistance, an elevator, and a TV in the lobby
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at ITC Infantas by Soho Boutique include perks such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and sound-insulated walls.
  • More amenities include:
    • Bidets, shower/tub combinations, and free toiletries
    • Flat-screen TVs with digital channels
    • Heating, daily housekeeping, and desks

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 27

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 55 lbs per pet
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 17 for children
  • Nearby parking fee: EUR 20 per night
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 27 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
Tax ID - A84087006
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 715/2005/002440

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is ITC Infantas by Soho Boutique pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 12 per pet, per day. Service animals are exempt from fees.

What time is check-in at ITC Infantas by Soho Boutique?

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM. After-hours check-in is not available.

What time is check-out at ITC Infantas by Soho Boutique?

Check-out is at noon. Late check-out is available for EUR 27 (subject to availability).

Where is ITC Infantas by Soho Boutique located?

Located in Madrid Centro, this hotel is within a 10-minute walk of Círculo de Bellas Artes and Thyssen-Bornemisza National Museum. National Prado Museum and Plaza Mayor are also within 15 minutes. Banco de Espana Station and Chueca Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 264 out of 583 reviews
Rating 8 - Good. 237 out of 583 reviews
Rating 6 - Okay. 59 out of 583 reviews
Rating 4 - Poor. 17 out of 583 reviews
Rating 2 - Terrible. 6 out of 583 reviews

Reviews

Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the bed was oh so confortable. The air conditioning was very good. The location was perfect.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing stay, location was good, hotel staff very professional and accommodating
Stayed 4 nights in Oct 2023
Verified

8/10 Good

RANDOLPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very well located, clean and convenient.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfy bed, a/c works.
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location, Staff and comfort.

Great stay, convenient (walking distance) location to all of the LGBT hot spots, shopping, restaurants, etc. Hotel was very clean and staff was helpful. Would definitely stay again.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly atmosphere, clean, close to gran villla and metro
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay at this property and it's my first choice in Madrid. The location is great and the staff is always friendly and helpful.
Stayed 8 nights in Apr 2024
Verified

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Hotel close to Grand via. Felt safe at night. Plenty of places to eat
Stayed 3 nights in Sep 2023
Verified

4/10 Poor

George

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not a 4 star hotel

My wife and I stayed here for one night in October. It's is a very good location and the staff is friendly. Otherwise, this is a step up from a motel. Furnishings are shabby and outdated. Very few outlets, In the smallish rooms. TV is about 18 inches wide.. We had one bar of soap, one. Disposable toothbrush and one cheap sponge. And the cost was outrageous. $315.09 Euros per night.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Maria

Disliked: Amenities
The property is located at an excellent ubicación. You are like 1 block to La Gran Via. I had stared in this hotel like 2 times, but, really, right now it has become obsolete, The first hotel I visited that does not have water(free) for the guest, no UBS co connect and charge the phones. Have to ask to change towels. Could not put the A/C , because they told me it was only in warm, and really, you close everything in this not so large room, you have to open de windows. Personnel were nice, except the one who checked us in, otherwise very nice. However they should modernize their hotel, its located in a beautiful spot, near everything. I was in a hotel facing a wall. (nice?)
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were very helpful and the location was great for walking to many attractions !!!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing area, nice place to stay.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierges were all top notch, the room was pretty well sound proofed (Chueca has a lot of night life and we barely heard anything) and the bathroom was quite nice.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

wilhelm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazon place close to everything in center Madrid
Stayed 13 nights in Sep 2025
Verified

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
The location was very convenient for getting around the city center. The staff were nice and were able to answer our questions. The bathroom was very large and the bed was comfortable.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Pallavi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent in downtown Madrid.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is central in Madrid and close to a ton of great restaurants, bars and clubs. The staff was kind and helpful as well.
Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, comfortable room, great location. Close to everything, including your choice of Metro stations. It's the third hotel I've stayed in while visiting Madrid and the best location of all.
Stayed 10 nights in Jun 2023
Verified

6/10 Okay

john

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Fantastic Location and large bathroom. Cons: small room, old bed and thin mattress, no usb charging outlets, over rated, old property.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Rey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the Hotel Stay

Front desk personnel were courteous, professional and customer service oriented. They answer all our requests and were very helpful. Housekeeping was exceptional. The hotel has a good restaurant. The location was very convenient and safe.
Stayed 5 nights in Oct 2022
Verified

8/10 Good

Manuel

Liked: Cleanliness, staff & service
Disliked: Amenities
good location but I think its definitely NOT a 4 star I would give it 3 starts. Clean but small rooms and OLD. Need renovation.
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities

Great if you don't mind being warm

Gear location, service and cleanliness. The biggest drawback to starting here for me was the crappy air conditioning. It did not get cool and this I was unable to sleep.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Dan

Liked: Staff & service

Average stay

Disappointed with the room, did not match the pictures. Bathroom was not as clean as I would expect and paint peeling off the ceiling. Luckily was only here one night but expected better considering the price was over €200
Stayed 1 night in Nov 2023
Verified

6/10 Okay

ALFONSO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Normal
Stayed 1 night in Feb 2023