In the heart of the business district, Hotel Ciudad de Móstoles offers a sophisticated retreat. Unwind with a workout at the 24-hour gym, enjoy Spanish cuisine at El Gueridon, or relax with dry cleaning/laundry services and free in-room WiFi. The hotel also features a bar for evening drinks and luggage storage for added convenience.
You can look forward to dry cleaning/laundry services, a bar, and a 24-hour gym at Hotel Ciudad de Móstoles. The on-site Spanish cuisine restaurant, El Gueridon, offers breakfast, lunch, and dinner. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Free self parking
Buffet breakfast (surcharge), an electric car charging station, and an elevator
Tour/ticket assistance, luggage storage, and a TV in the lobby
Room features
All 91 individually decorated rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra amenities include:
Memory foam beds and down comforters
Bathrooms with rainfall showers and designer toiletries
40-inch HDTVs with satellite channels
Wardrobes/closets, LED light bulbs, and travel cribs
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 14 for adults and EUR 13 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Frequently asked questions
Is Hotel Ciudad de Móstoles pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Hotel Ciudad de Móstoles?
As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hotel Ciudad de Móstoles on May 24, 2026 start from P5,290, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Ciudad de Móstoles?
Check-in begins at 2:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Ciudad de Móstoles?
Check-out is at noon.
Where is Hotel Ciudad de Móstoles located?
Situated in the business district, this hotel is within 6 mi (10 km) of Xanadu Shopping Center, Universidad Europea de Madrid, and Urtinsa Industrial Estate. Loranca Mall and Ciudad Grupo Santander Headquarters are also within 9 mi (15 km). Universidad Rey Juan Carlos Station is 23 minutes by foot and Mostoles el Soto Station is 8 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
7.2
Location
8.6
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 233 out of 509 reviews
10 - Excellent
233
Rating 8 - Good. 193 out of 509 reviews
8 - Good
193
Rating 6 - Okay. 49 out of 509 reviews
6 - Okay
49
Rating 4 - Poor. 20 out of 509 reviews
4 - Poor
20
Rating 2 - Terrible. 14 out of 509 reviews
2 - Terrible
14
Reviews
Verified
8/10 Good
TAMER
Oct 6, 2025
Liked: Cleanliness, staff & service
Staff friendly but location is terrible far from everything and very poor amenities
Had a drink in the bar which was very nice. Restaurant closed due to holiday season but this was not a problem for us. Small dishes available in the bar.
Beds were really comfortable. Bit disappinted the restaurant was closed on a weekend. The snack food selection was a bit uninspiring. Other than that it was good for a stopover.
30 minutes outside central Madrid, spacious rooms with an interesting glass shower. AC doesn't cool, just seems to blow outside air. On site restaurant with great service but regular overrated average food. Free parking and 2 paid electric chargers available on site.
The staff was amazingly helpful and friendly. Rooms were excellent, can't believe the price! Tapas from the bar was oh so good. Stay at this place if you are in south west Madrid.
It is a good hotel but service is not good. The wifi connection is very bad quality with necessity to make some login every day. I was there already several times (last time in 2019) and there is no improvement.
Breakfast is also just basic, without any kind eggs or beans.
Marek
Stayed 3 nights in Sep 2022
Verified
2/10 Terrible
Esteban
Mar 21, 2023
Liked: Cleanliness
Disliked: Staff & service
Stay there one night with other three friends. They all have American passport and I only have a Colombian passport. We arrived around 8 pm, Had dinner and then went to bed.
At 8 am, someone was knocking the door very hard like they wanted to break it. I ran out from my med naked to the door, and before i reach out, someone opened the door and I was there totally naked. He said sorry and closed the door. I put on a towel and opened again to see what was going on, 4 men were standing there. One of them identified as a police officer and asked me for my documents. I showed my passport and the ones from my friends too, he said it was a routine immigration check, which i found weird since I've been i Spain many times and all Europe, and i know you do the immigration at the airport.
They saw the three blue American passports and returned them to me but kept my Colombian passport investigating thru their radios. Then he asked me how Iong I was staying in the country. I asked them what was wrong and he side "nothing", and they gave me my passport back and left.
I understand that the police have to receive information about every guest of the hotels. But the fact that they were only after me, and that the hotel gave them key to my room without my authorization, makes this all situation very strange.
When we asked the front desk who gave them access to my room. They denied, they pretended like they didn't know and totally called me a liar when I told them they door