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Hostal Royal Cruz

3.0 star property
Central hostal with a 24-hour front desk connected to the convention center in Madrid

Choose dates to view prices

Photo gallery for Hostal Royal Cruz

Exterior
Hallway
Reception
Front of property
Premium bedding, in-room safe, soundproofing, free WiFi
Hostal Royal Cruz sits in the heart of Madrid, welcoming travelers with a daily manager's reception. Guests connect to WiFi throughout, grab coffee or tea in the lobby, and get insider tips from staff who know exactly which tours showcase the city's best sights.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Twin Room, Ensuite

Premium bedding, in-room safe, soundproofing, free WiFi

Premium Twin Room, Ensuite

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Digital channels
  • 11 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, Private Bathroom

Premium bedding, in-room safe, soundproofing, free WiFi

Standard Double Room, Private Bathroom

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Digital channels
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony

Premium bedding, in-room safe, soundproofing, free WiFi

Double Room, Balcony

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Twin Room, Ensuite

Premium bedding, in-room safe, soundproofing, free WiFi

Family Twin Room, Ensuite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Digital channels
  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Private Bathroom

Premium bedding, in-room safe, soundproofing, free WiFi

Standard Twin Room, Private Bathroom

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Digital channels
  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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About the neighborhood

Located in Madrid Centro neighborhood, Hostal Royal Cruz is connected to a shopping center. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Check out an event or a game at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed.
Visit our Madrid travel guideOpens in a new window
Map
Calle de la Cruz, 26 - 3 Derecha, Madrid, Madrid, 28012

What's nearby

  • Puerta del Sol - 2 min walk - 0.2 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Gran Via - 6 min walk - 0.6 km
  • Prado Museum - 9 min walk - 0.8 km
  • Royal Palace of Madrid - 11 min walk - 1.0 km

Getting around

  • Sol Station - 4 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Pez Tortilla - ‬1 min walk
  • ‪InClan Brutal Bar - ‬1 min walk
  • ‪Ginger - ‬1 min walk
  • ‪Matador - ‬1 min walk
  • ‪Té Kurotaki - ‬1 min walk

About this property

Hostal Royal Cruz

Hostal near Puerta del Sol
A short walk from Plaza Mayor and Gran Via, Hostal Royal Cruz provides a free daily manager's reception, a snack bar/deli, and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and tour/ticket assistance
  • Coffee/tea in the lobby, an elevator, and a front-desk safe
  • Luggage storage and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hostal Royal Cruz offer perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels
  • Heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from August 7 2025 to September 9 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 30 per person
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Hostal Royal Cruz Madrid
Royal Cruz Madrid
Royal Cruz
Hostel Royal Cruz
Hostal Royal Cruz Hostal
Hostal Royal Cruz Madrid
Hostal Royal Cruz Hostal Madrid

Frequently asked questions

Is Hostal Royal Cruz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hostal Royal Cruz?

Limited spots are available.

What time is check-in at Hostal Royal Cruz?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hostal Royal Cruz?

Check-out is at 11:00 AM.

Does Hostal Royal Cruz provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per person applies.

Where is Hostal Royal Cruz located?

Located in Madrid Centro, this hostal is within a 5-minute walk of Plaza de Santa Ana and Puerta del Sol. Plaza Mayor and Gran Via are also within 10 minutes. Sol Station and Tirso de Molina Station are within a 5-minute walk.

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Reviews

Hostal Royal Cruz Reviews

9.2

Wonderful

9.8

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 179 out of 279 reviews
Rating 8 - Good. 84 out of 279 reviews
Rating 6 - Okay. 13 out of 279 reviews
Rating 4 - Poor. 2 out of 279 reviews
Rating 2 - Terrible. 1 out of 279 reviews

Reviews

10/10 Excellent

William

Liked: Amenities, property conditions & facilities
Enjoyed our stay Staff was wonderful Great location
Stayed 3 nights in May 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable
Stayed 3 nights in Sep 2025

10/10 Excellent

Corbin

Liked: Cleanliness, amenities, property conditions & facilities
Cosy stay in the heart of Madrid. Rooms were as expected, clean and quiet.
Stayed 6 nights in Jun 2025

10/10 Excellent

Mara

Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar para viajar en familia. La habitación mega limpia y el servicio excepcional. Lugar céntrico en Madrid
Stayed 6 nights in Jul 2025

10/10 Excellent

Vitória

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto espaçoso, muito limpo e confortável. Ótima opção com bom custo e localização excelente! Adoramos!
Stayed 3 nights in May 2025

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio y muy limpio…
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location. Excellent value. Extremely helpful and accommodating staff. Very pleased with our stay. A big thank you to Rosa and Luca for making us feel so welcome.
Stayed 2 nights in Jun 2025

10/10 Excellent

pei

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Friendly staff, convenient location!
Stayed 3 nights in Mar 2025

10/10 Excellent

Steve Lee

Liked: Cleanliness, amenities, property conditions & facilities
Spotlessly clean room with everything you need. In the heart of the City with underground parking a block away. Very happy with my stay here.
Stayed 1 night in Jun 2025

8/10 Good

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
Lindo
Stayed 3 nights in Jun 2025

10/10 Excellent

Dulce

Liked: Cleanliness, amenities, property conditions & facilities
Me encantó excelente lugar para hospedarse y disfrutar de Madrid, todo está muy centrico. El lugar es muy limpio, agradable y cómodo. Su personal son muy agradables y atentos e incluso posterior a nuestro check out. Éxitos
Stayed 2 nights in May 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un sejour superbe, très accueillant, à l écoute des clients et disponible.Une propreté dans tous l établissement . Une bouteille d eau fraîche à disposition. Nous recommandons l hôtel à 200% et nous reviendons avec plaisir.
Stayed 1 night in May 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and really good condition of the accommodation with heat cleanliness
Stayed 7 nights in Jan 2025

10/10 Excellent

torben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central placering i gamle bydel, meget rent, venligt og imødekommende personale, god seng og meget fair prissat. Boede på værelse med eget bad. Klar anbefaling ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Apr 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. Very clean and close to everything.
Stayed 4 nights in Nov 2024

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large hostel, good location

Nice hostel, good location
Stayed 2 nights in Feb 2023

10/10 Excellent

Carlos M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos una estancia muy agradable. Las habitaciones son pequeñas pero súper limpias. El Hotel está muy bien ubicado y tiene ascensor que con las maletas se agradece.
Stayed 1 night in Sep 2024

10/10 Excellent

Judyvette

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean
Stayed 3 nights in Dec 2024

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
De 10
Stayed 1 night in Mar 2025

10/10 Excellent

Oana

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the property. The facilities and the staff were amazing, very friendly when we arrived and the property was easy to locate. It was
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Sep 2023

8/10 Good

Itzel

Liked: Cleanliness, staff & service, property conditions & facilities
Even when the rooms are a little small, the property in general was very clean and the staff super friendly. In general was a good experience and the property is located near to the majority of the principal attractions.
Stayed 2 nights in Oct 2022

10/10 Excellent

JOSE MARTINEZ

Liked: Cleanliness, staff & service, property conditions & facilities
Sitio muy céntrico , perfectamente ubicado junto al barrio de Las Letras. Muy limpio , cómodo y práctico.
Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located, clean, efficient rooms in the center of Madrid. Close to transit, or walk to most major sites. The staff are really helpful and kind!
Stayed 2 nights in May 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic, the room was super clean, and the staff were fantastic!! Thank you Maria! You made us feel at home here
Stayed 1 night in May 2024