Verified
10/10 Excellent
harald
Aug 23, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
harald
Stayed 1 night in Aug 2024
HOTEL DORSETT
2.0 star property
Travelers find round-the-clock support and a comfortable pace at this modern retreat near Palacio Vistalegre, where convenience meets relaxation
Choose dates to view prices
Photo gallery for HOTEL DORSETT
Hotel Dorsett provides a smoke-free environment where guests can truly unwind. The 24-hour front desk ensures assistance is always available, while free in-room WiFi keeps everyone connected. Its location near Palacio Vistalegre makes it an ideal base for exploring the area.
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Free WiFi
- Air conditioning
- Housekeeping
- 24/7 front desk
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About this property
HOTEL DORSETT
- Hotel near National Prado Museum
- Near Plaza de España - Princesa, HOTEL DORSETT provides everything you need. Stay connected with free in-room WiFi.
- Other perks include:
- Smoke-free premises, a 24-hour front desk, and an elevator
- Room features
- All guestrooms at HOTEL DORSETT offer comforts such as air conditioning, as well as amenities like free WiFi.
- Other amenities include:
- Bathrooms with showers and free toiletries
- 32-inch Smart TVs with cable channels
- Heating and daily housekeeping
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Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from April 14 2025 to September 30 2025 (dates subject to change).
The property will be renovating from April 18 2025 to September 30 2025 (completion date subject to change). The following areas are affected:
- Elevator
- Exterior
- Front desk
- Guestrooms
- Hallway
- Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 1241520023287
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Frequently asked questions
Is HOTEL DORSETT pet-friendly?
No, pets are not allowed at this property.
How much is parking?
HOTEL DORSETT doesn't offer parking.
What time is check-in at HOTEL DORSETT?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at HOTEL DORSETT?
Check-out is at noon.
Where is HOTEL DORSETT located?
Located in Usera, this hotel is 0.9 mi (1.5 km) from Madrid Río and within 3 mi (5 km) of Plaza Mayor and National Prado Museum. Puerta del Sol and Gran Via are also within 3 mi (5 km). Usera Station is 6 minutes by foot and Plaza Eliptica Station is 9 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.0
Amenities
8.8
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 10 out of 25 reviews
10 - Excellent
10
Rating 8 - Good. 9 out of 25 reviews
8 - Good
9
Rating 6 - Okay. 3 out of 25 reviews
6 - Okay
3
Rating 4 - Poor. 1 out of 25 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 25 reviews
2 - Terrible
2
Reviews
Verified
10/10 Excellent
Sadik
Feb 18, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was good. The behaviours of Staff was amazing.
Sadik
Stayed 1 night in Feb 2025
Verified
10/10 Excellent
William
Feb 6, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Metro 4 blocks away
Close to Metro and restaurants friendly staff , quiet 4.50 on metro from airport very direct
William
Stayed 1 night in Feb 2025
Verified
8/10 Good
John
Jan 25, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t get to hotel until 2am but staff in reception were friendly and helpful
Room was perfect but there was a regular noisy water noise in the plumbing
John
Stayed 2 nights in Jan 2025
Verified
8/10 Good
Armita
Apr 7, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel near the subway, which was very convenient. However, the walls were very thin, and you could hear almost everything happening outside the door and in other rooms.
But I recommend this hotel for quick visits to Madrid, like a weekend trip.
Armita
Stayed 3 nights in Mar 2025
Verified
8/10 Good
Verified traveler
Dec 24, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
Did what it said on the tin - Adequate.
Verified traveler
Stayed 4 nights in Dec 2024
Verified
2/10 Terrible
Anton
Feb 7, 2025
Liked: Cleanliness
Disliked: Staff & service
nice beds, but terrible people in the hotel
When we stayed there were multiple people doing drugs in the rooms next to us and staying up till 6am yelling. BAD TIME.
Anton
Stayed 1 night in Feb 2025
Verified
10/10 Excellent
Viviane
Oct 25, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito
Tudo perfeito, dá pra morar lá.
Viviane
Stayed 3 nights in Oct 2025
Verified
2/10 Terrible
carlos
Oct 8, 2025
Hotel cerrado, nos quedamos tirados
carlos
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Jordi
Dec 15, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente alojamiento calidad precio.
Algo lejos del centro pero bien comunicado x transporte público, metro bus y cercanías.
Jordi
Stayed 1 night in Dec 2024
Verified
6/10 Okay
CHRISTOS
Dec 12, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Average
Small room but clean with comfortable bed.
We stayed in December and the major problem we faced was the low temperature inside the room due to an old balcony door.
CHRISTOS
Stayed 2 nights in Dec 2024
Verified
8/10 Good
Jesús Javier
Oct 25, 2024
Liked: Staff & service, property conditions & facilities
Alojamiento para descansar y continuar si tienes viaje largo con coche. Buena comunicación con salidas
Jesús Javier
Stayed 1 night in Oct 2024
Verified
8/10 Good
carlos
Oct 4, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Buena cama y restaurantes cerca y el metro a 10 minutos
carlos
Stayed 1 night in Oct 2024
Verified
8/10 Good
francisco
Oct 1, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien salvo la localizacion
francisco
Stayed 1 night in Sep 2024
Verified
4/10 Poor
Karla
Sep 15, 2024
Disliked: Property conditions & facilities
The bedroom always smelled very bad (cigarette). The bedroom's phone didn't work. The reception was empty most of the time. I heard women screaming next to my room. Bad experience.
Karla
Stayed 3 nights in Sep 2024
Verified
6/10 Okay
Juliette
May 15, 2025
Juliette
Stayed 1 night in Apr 2025
Verified
10/10 Excellent
Sami
Mar 8, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sami
Stayed 1 night in Jan 2025
Verified
10/10 Excellent
Verified traveler
Mar 7, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveler
Stayed 1 night in Mar 2025
Verified
8/10 Good
Verified traveler
Feb 20, 2025
Liked: Room comfort
Buena opcion calida precio pero algo lejos del cen
Verified traveler
Stayed 1 night in Feb 2025
Verified
10/10 Excellent
Olawale
Dec 26, 2024
Olawale
Stayed 1 night in Dec 2024
Verified
10/10 Excellent
Daniela
Dec 19, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Daniela
Stayed 1 night in Dec 2024
Verified
8/10 Good
Marika
Oct 28, 2024
Marika
Stayed 1 night in Sep 2024
Verified
6/10 Okay
javier
Oct 26, 2024
Liked: Cleanliness, staff & service
Disliked: Room comfort
javier
Stayed 1 night in Oct 2024
Verified
10/10 Excellent
Comprarcasa Miraben
Oct 21, 2024
Comprarcasa Miraben
Stayed 2 nights in Oct 2024