In the heart of the city, Globales Acis & Galatea offers a tranquil retreat with its garden and outdoor pool. Enjoy breakfast at the on-site restaurant, connect to in-room WiFi, and take advantage of car rentals on site. With tour/ticket assistance and concierge services available, guests can make the most of their stay.
Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
The front desk is open Monday - Friday (midnight - 11:30 PM) and Saturday - Sunday (7 AM - midnight)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 10 for adults and EUR 8 for children
Uncovered self parking fee: EUR 10.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Frequently asked questions
Does Globales Acis & Galatea have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Globales Acis & Galatea?
As of May 21, 2026, prices found for a 1-night stay for 2 adults at Globales Acis & Galatea on May 24, 2026 start from P5,438, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Globales Acis & Galatea pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is available for EUR 10.00 per night. Limited spots are available.
What time is check-in at Globales Acis & Galatea?
Check-in start time: 2 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.
What time is check-out at Globales Acis & Galatea?
Check-out is at noon.
Where is Globales Acis & Galatea located?
Located in Hortaleza, this hotel is 1.4 mi (2.3 km) from Riyadh Air Metropolitano and within 6 mi (10 km) of Bernabéu Stadium and Thyssen-Bornemisza National Museum. National Prado Museum and Royal Palace of Madrid are also within 9 mi (15 km). Canillejas Station is 7 minutes by foot and Torre Arias Station is 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I had a fantastic holiday.
A very nice and clean hotel
With very friendly staff.
Breakfast was great!
I would love to come back here again!
Thank you very much for this great holiday.
The hotel is approxmently 10 minutes walk from the Metro station (which takes approximately 40 minutes to reach the City Centre) & coach station. This involves crossing a daul carriageway and roundabout, crossing at the traffic lights. Hotel is in Zone A of the transport system. Transport passes are a must if you are not driving.
There are two bus stops very close by (pne is 2 minute walk) & take you to the nain transport terminal for buses and Metro). Buses are very frequent.
The hotel is situated in a quite residential area, with only the hum from the daul carriageway shattering the noise.
From my room, I could not hear the daul carriageway, but could sometimes hear the neighbours next door and the maid's hoover outside.
Breakfast was continental and did not change from one day to the next. However, you can do around several times. There are two coffees machines inside the dinning room and one outside in the conservatory (linked to the dinning room)
Free airport shuttles from the hotel, only operate in the morning. Anyother time can be arranged for a fee. The transfer needs to be booked at least a day in advance.
I found the bathroom a bit small abd cramped considering the room size
Airport & hotel can be reached using the local buses and Metro.
Reception staff speak good English. Not so, with some of the staff looking after the dinning room. However, they do try to help and understand you.
The location is relatively close to the airport. The hotel staff is nice and informative. The single room is clean but rather small and walls are made of paper. The hotel was supposed to have an airport tranfer but for one or other reason I did not get the pick up or drop off. There is a bus 200 that stops a km from the hotel.
We really enjoyed our stay at this hotel. The place was clean and smelled lovely at all times, which we truly appreciated. The staff were very kind and helpful throughout our stay. We also discovered only on the last day that the bus stop is very close to the hotel, which makes getting around really convenient. The airport shuttle service does not operate on Sundays. Highly recommended!
A little bit more breakfast to choose,pretty much,,the same thing every day ,same menu or same stuff to eat ,beed to change a bit the breakfast,different food to eat,was the same food every day! Other than that ok. And next time to let me know,they have shuttle service,I didn’t know! I have to pay a uber to get to hotel from airport.
The rooftop area is lovely and the room was comfortable (other than thin walls). There was no airport shuttle because of the holiday. The front desk fellow said I could get a bus nearby and waved his hand I guess in the direction of where. More details would have been helpful. Then the open - not password protected ‘free’ internet service went down and never came back. I’m glad I was only at the hotel for one night.
Laura
Stayed 1 night in May 2026
Verified
6/10 Okay
Gøran
Jan 29, 2026
Liked: Cleanliness, staff & service, amenities
To noisy outside the room next to reception. You will wake up every time the phone rings. Room was nice and beds to.
Nice , clean hotel in a quiet neighborhood. The train station was not far so very convenient to move around the city. I recommend it and will stay here again.
Excellent stay.
Accommodated me for an early check in. Room and bed was quite comfortable. Staff very good.
6-8 min walk from the metro and some shops / restaurant.
More like a hostel than a hotel. Walls are paper thin. Heavy metal front door is incredibly loud when opening and closing all night long. I would go elsewhere for the money if you want a decent night sleep and walkable area to enjoy Madrid.
The front door to the annex was often unable to be unlocked. I had to go to the front desk every time, but they never found out the cause, whether it was a mechanical failure or an electronic error.