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Eurostars Puerta Madrid

4.0 star property
Hotel with a restaurant, in the vicinity of Riyadh Air Metropolitano

Choose dates to view prices

Photo gallery for Eurostars Puerta Madrid

Down comforters, in-room safe, desk, laptop workspace
Down comforters, in-room safe, desk, laptop workspace
Breakfast area
Lobby
Down comforters, in-room safe, desk, laptop workspace
Located close to Riyadh Air Metropolitano and Bernabéu Stadium, Eurostars Puerta Madrid provides a terrace, a coffee shop/cafe, and a bar. Guests can also expect to find a gym and a restaurant.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym
  • Air conditioning
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room

Down comforters, in-room safe, desk, laptop workspace

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use

Down comforters, in-room safe, desk, laptop workspace

Deluxe Double Room Single Use

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room (Sofa Bed)

Down comforters, in-room safe, desk, laptop workspace

Deluxe Double Room (Sofa Bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Deluxe Suite (Single Use)

Down comforters, in-room safe, desk, laptop workspace

Deluxe Suite (Single Use)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Suite

Down comforters, in-room safe, desk, laptop workspace

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Juan Rizi, 5, Madrid, Madrid, 28027

What's nearby

  • Riyadh Air Metropolitano - 4 min drive - 4.6 km
  • Bernabéu Stadium - 6 min drive - 5.3 km
  • El Retiro Park - 8 min drive - 8.9 km
  • Prado Museum - 8 min drive - 7.4 km
  • Plaza Mayor - 11 min drive - 8.8 km

Getting around

  • San Fernando Henares Station - 9 min drive
  • Suanzes Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 9 min drive

Restaurants

  • ‪Junior's - ‬11 min walk
  • ‪Santagloria Coffee & Bakery - ‬6 min walk
  • ‪Sabor Azafrán - ‬9 min walk
  • ‪Bar Antonio - ‬10 min walk
  • ‪Bar Salvador - ‬8 min walk

About this property

Eurostars Puerta Madrid

Upscale hotel near Riyadh Air Metropolitano
Located close to Bernabéu Stadium, Eurostars Puerta Madrid provides a terrace, a coffee shop/cafe, and a bar. A gym and a restaurant are available to all guests.
Additional perks include:
  • An elevator
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Eurostars Puerta Madrid feature thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like safes and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and bidets
  • 32-inch TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 1 floor
  • Built in 1800
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10:30 PM; Check-in end time: 11:30 PM
Minimum check-in age: 15

Check-out

Check-out before 7:00 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Silken Puerta Madrid
Silken Puerta Madrid Madrid
Hotel Silken Puerta Madrid Hotel
Hotel Silken Puerta Madrid Madrid
Hotel Silken Puerta Madrid Hotel Madrid

Frequently asked questions

Is Eurostars Puerta Madrid pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eurostars Puerta Madrid?

This hotel doesn't offer parking.

What time is check-in at Eurostars Puerta Madrid?

Check-in start time: 10:30 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Eurostars Puerta Madrid?

Check-out is at 7:00 AM.

Where is Eurostars Puerta Madrid located?

Located in San Blas-Canillejas, this hotel is 2.6 mi (4.2 km) from Riyadh Air Metropolitano and within 9 mi (15 km) of Bernabéu Stadium and Thyssen-Bornemisza National Museum. Prado Museum and El Retiro Park are also within 9 mi (15 km). Suanzes Station is 17 minutes by foot and Ciudad Lineal Station is 18 minutes.

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Eurostars Puerta Madrid Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 321 out of 632 reviews
Rating 8 - Good. 216 out of 632 reviews
Rating 6 - Okay. 53 out of 632 reviews
Rating 4 - Poor. 25 out of 632 reviews
Rating 2 - Terrible. 17 out of 632 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luis Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel.

Great hotel, comfortable, nice breakfast included.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a good hotel located close to the airport.
Stayed 1 night in Jul 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to stay near airport.
Stayed 1 night in Aug 2024

6/10 Okay

Adriana

Liked: Staff & service, property conditions & facilities
The property is okay and close to the airport
Stayed 1 night in Dec 2024

8/10 Good

Ana Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay if you need somewhere to sleep, but if you’re planning to go to turistic areas everything is far away.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellet
Stayed 1 night in May 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Out of the city, but excellent bus service into the centre
Stayed 2 nights in Sep 2024

6/10 Okay

Joelle

Disliked: Staff & service, property conditions & facilities, room comfort
Strictly a hotel to stay 1 night if you have to get or you arrive from airport.
Stayed 1 night in Jun 2024

6/10 Okay

noris

Liked: Cleanliness, staff & service
The bed was comfortable.
Stayed 3 nights in Sep 2023

10/10 Excellent

Sheniz

Liked: Property conditions & facilities
Very clean, great service
Stayed 4 nights in May 2024

8/10 Good

Reza

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe
Stayed 3 nights in Jul 2024

8/10 Good

Anadri

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 3 nights in Sep 2024

10/10 Excellent

Kimoi

Liked: Staff & service, amenities, property conditions & facilities
Best hotel in Madrid. They are very helpful and honor all your requests as best as possible The sixth floor hangout is nice !
Stayed 6 nights in Jul 2022

8/10 Good

Adi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, well located if you don't want to look for parking inside the city. Close to the airport. Amenities were ok. Basic breakfast. Overall experience - Good!
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Liked: Amenities
Quiet industrial type neighborhood. Not much to do,no shopping or restaurants.
Stayed 4 nights in May 2024

8/10 Good

Heba

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast needs to have more options for vegetarian and vegan
Stayed 3 nights in Sep 2023

6/10 Okay

Sabet

Kettle for coffee 30€ per day Print boarding pass at reception 20 cent
Stayed 4 nights in Feb 2023

4/10 Poor

Jose

Liked: Cleanliness, staff & service
Two things: 1. Do not have air conditioner available (cancelled to be used because said the winter time isn't over - in april (spring time) room was very hot. 2. They seling by internet things that doesn't exist. They don't have free transport to the airport (Barajas) from the pandemic's time acording employee in front desk. In that event they supose to cancelled from the information supported in their internet "portal"
Stayed 3 nights in Apr 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: clean, comfortable bed, good water pressure in shower, friendly and helpful staff. The hotel is a distance from the city center but there are two buses that take folks right into the city. Varied, ample, and tasty breakfast. My only disappointment was that there were no tissues in the room which was especially tough for me as I had gotten a bad cold with a lot of sneezing and nose blowing. We were not in an area where I could buy tissues, so toilet paper had to do. Also tp served to remove make up and didn’t do such s good job! However, when I asked why they didn’t provide tissues in the room, I was told it was not their policy but that she’d be happy to give me a packet, which she did. I probably should have asked earlier.
Stayed 3 nights in May 2024

6/10 Okay

ANDRES

Liked: Property conditions & facilities
Disliked: Cleanliness
Habitación sucia, suelos sin fregar. Hay una pequeña mesa circular dentro de la habitación y alrededor de ella el suelo estaba sucio, pegajoso, sin barrer ni fregar. Había pelos en el suelo, en la zona del pasillo y otro pelo en una de las camas, bajo la almohada. En el baño, la tapa del bidé también sucia.
Stayed 1 night in Jul 2025

8/10 Good

torab

Stayed 2 nights in Mar 2025

8/10 Good

Maria del Carmen

Stayed 2 nights in May 2025

10/10 Excellent

PAULO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel maravilhoso.

Hotel muito bom, quarto espaçoso, cama confortável café da manhã muito bom. Tem opções para comer na proximidade, mercados e transporte público.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ricardo

Stayed 6 nights in Mar 2025

10/10 Excellent

Montserrat

Stayed 1 night in Apr 2025

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