Mabalacat City Palaces

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Recommended hotels in Mabalacat City

Hilton Clark Sun Valley Resort

Clark Freeport

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P8,389 total

includes taxes & fees

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The Mansion Boutique Hotel

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P7,200 total

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Jun 21 - Jun 22

Quest Plus Conference Center, Clark

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P9,073 total

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Jun 22 - Jun 23

Suncoast Villas

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"The booking was after 7:00 PM and the hotel manager made time to show the entire home room by room, explain the amenities, and walk the grounds to enhance the experience. The tour included a detailed list of local attractions including Angeles City, local fresh food market, options for transportation, and the massive SM Mall. All requests were accommodated and the staff went above and beyond at every turn to make our stay more than satisfying to include no charge for late checkout. I am planning...

Marcus

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Mabalacat City

P6,744 total

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Minibar, in-room safe, desk, iron/ironing board

Clark Marriott Hotel

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Argel

P10,980 total

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Top Mabalacat City Hotel Reviews

Quest Plus Conference Center, Clark

8/10 Good

"We checked in for my son’s birthday weekend for a spontaneous overnight stay. Check-in was smooth and hassle-free, thanks to Ms. Judy at the front desk, who was welcoming and very helpful. Unfortunately, less than an hour after checking in, we encountered an issue with our room. The front office team responded promptly and arranged a room transfer. Ms. Dean personally checked on us and ensured we were comfortably settled into our new room. While the incident was unfortunate, I truly appreciated how professionally and efficiently it was handled. The main area that fell short for me was the breakfast buffet, which I’d rate 3/5. The restaurant felt chaotic, with many uncleared tables and staff who seemed overwhelmed. Upon arrival, the host simply asked us to find any available seat, but most tables were still dirty. I understand weekends can be busy, but a more organized seating process and a warmer, more welcoming attitude would have improved the experience. I was also disappointed at the egg station. I ordered a cheese omelette, but was told there was no cheese available. There seemed to be confusion among the staff about who would grate the cheese, despite it being only around 9:00 AM and the buffet still having plenty of time left before closing. One person who truly stood out was the security guard assigned to the buffet area. Although clearing tables wasn’t part of his role, he noticed we needed help and immediately assisted us with a smile. His initiative and positive"

Hilton Clark Sun Valley Resort

4/10 Poor

"I recently visited the Executive Lounge at the Hilton Hotel in Pampanga and was disappointed with several aspects of the experience. First, the level of hospitality and attentiveness from the staff did not meet the standards one would expect from a premium executive lounge. Guests should feel welcomed and valued, but unfortunately that was not my experience. Second, the food selection was heavily focused on low-cost items, and the overall quality was poor. For an executive lounge that is intended to serve business-class and premium guests, the food offerings should be of a much higher standard. Additionally, the lounge provides extremely small plates, similar in size to bread-and-butter plates or saucer plates. As a result, guests must make multiple trips back and forth to obtain a reasonable meal. This creates inconvenience and gives the impression that the lounge is intentionally limiting food consumption rather than focusing on guest comfort and satisfaction. Overall, the experience fell significantly below the expectations associated with the Hilton brand and an executive lounge environment. I hope management will review these concerns and take the necessary steps to improve both service quality and the guest experience"

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