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"Great location "

"Enjoyed our overnight stay in the Celtic Manor and had time to recharge our batteries. The male member of staff at Reception was exceptional! (Sorry we didn't make a note of his name.) He was particularly welcoming, helpful and informative about all amenities available and booked all the little extras for us. The staff at 'The Grill' were also great, where we enjoyed a tasty meal in a relaxing atmosphere. Additionally, the breakfast offered plenty of variety the following morning. We opted to pay extra for a room with a balcony, however, although it was clean, comfortable and looked nice enough, on close inspection it needed a make-over and a lot of TLC. The balcony was shoddy and the door leading out to it didn't close properly so it was draughty. However, the worst experience for us during this visit was the pool and spa. Despite booking our 'slot', it was full to the brim. There were adults and children diving in to the pool even though there were lifeguards on duty and signs to discourage this. The steam room and jacuzzi / hot tubs were also jammed packed, and so were impossible to sample and enjoy. This aspect was disappointing and unacceptable."

"Good location. Clean hotel. Our room was quite dark. Shower dreadful"

"Room was perfect "

"Clean room. Friendly staff "

"During a 5 night stay twice the cleaning team overlooked cleaning our room. Parking arrangement very good. Overall the cooked breakfast was not hot. The quantity of pre/cooked eggs was excessive for the speed that they were required, and looked unappealing. Perhaps the hotel could consider cooking the eggs to order"

"It’s was a little nosy during the night as the walls maybe a little thin and you can hear everything from the next room. Apart from that it’s a lovely hotel with an outstanding spa facilities. "

"Great experience, it would be one of my top choices moving forward. Very polite staff members and easy to get in touch with via phone or reception. I had to extend my stay by few hours and they helped me through it."

"Beautiful surroundings a lovely old building with very helpful staff "