Hotel Santika Luwuk - Sulawesi Tengah

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Luxury
4.5 star property
9.0

Wonderful

Luxury hotel

Consider a stay at Hotel Santika Luwuk - Sulawesi Tengah and take advantage of a poolside bar, a terrace, and a garden. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
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About this property

Hotel Santika Luwuk - Sulawesi Tengah

  • Luxury hotel
  • Consider a stay at Hotel Santika Luwuk - Sulawesi Tengah and take advantage of a poolside bar, a terrace, and a garden. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An indoor pool and a children's pool
    • Free self parking
    • A free area shuttle, concierge services, and tour/ticket assistance
    • Free newspapers, a banquet hall, and meeting rooms
  • Room features
  • All 77 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and bidets
    • LED TVs with cable channels
    • Coffee/tea makers, daily housekeeping, and desks

Similar properties

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Minimum check-in age: 17

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Frequently asked questions

Does Hotel Santika Luwuk - Sulawesi Tengah have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Hotel Santika Luwuk - Sulawesi Tengah pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Santika Luwuk - Sulawesi Tengah?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Hotel Santika Luwuk - Sulawesi Tengah?

Check-out is at 2:00 PM.

Where is Hotel Santika Luwuk - Sulawesi Tengah located?

Situated near the beach, this luxury hotel is 0.8 mi (1.3 km) from Kilo Beach and within 6 mi (10 km) of Hengahenga Waterfall and Luwuk Ferry Terminal. Tontouan Waterfall and Piala Waterfall are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

8.8

Cleanliness

10

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 5 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

Reviews

Verified

4/10 Poor

Ryan

Disliked: Cleanliness, property conditions & facilities
From the black mould around my sink in my room, to a restaurant patio covered with 7 or 8 dirty tables and no other patrons around for over an hour, to them lying in their Expedia listing saying they offer an area shuttle and a FREE airport shuttle - this place was horrible to stay at and I never will again. I was warned not to go here and instead to Swiss Bell or something, and I should have listened. For the shuttle, I’d understand if it was just out of service that day or something - but multiple staff said they have not had a shuttle for over a year. A YEAR! To have that in your listing as a selling feature to help me make my decision to stay there, is clearly not just a mistake or an oversight, it is intentional deceit and fraudulent. They charged us 50k for the FREE airport shuttle. Go anywhere else - and beg the staff to go with you. They were nice, but unfortunately could not do anything and didn’t have the supplies or tools to fix things, so they did the best they can with smiles. Unfortunately it just wasn’t enough.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice and confy
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and Confy

The place is good and the food also nice. The ocean view so beautiful.
Stayed 3 nights in Jan 2022
Verified

10/10 Excellent

Vinzenz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgrade erhalten. Zimmer war riesig und mit Wunderbaren Ausblick auf Luwuk und das Meer. Jeder im Hotel war bemüht uns zu helfen. Alle stets sehr gut gelaunt und extrem freundlich😁
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderschöner Aufenthalt in jeder Hinsicht

Kostenloser Shuttle Service vom Flughafen hat schon auf uns gewartet, hat super geklappt. Mitarbeiter sind alle sehr freundlich, gingen auf viele Sonderwünsche sofort ein und haben alles gegeben, um unseren Aufenthalt wunderschön zu machen. Das Frühstück ist sehr vielseitig und mit indonesischen Speisen, Waffelstation, Pancakes und Eierstation. Super lecker! Die Aussicht vom Hotel ist wunderschön und wenn man die Straße runter zum Strand nach rechts geht, befindet sich dort ein wunderschönes Schnorchelgebiet. Würden dort sofort wieder übernachten!!
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024