Hotels near Lotte Center Hanoi

"Definitely would recommend this hotel. The staff are amazing and so helpful."

"The staff and service at this hotel is next level! Everyone is friendly and we had a wonderful check-in experience. Excellent location in the Old Quarter, close to restaurants, shopping and historical sites. Breakfast was an epic event. One of the best breakfast buffets I’ve ever had anyplace in the world. Truly makes it worth it. We only had the pleasure of spending one night, but will be staying here again whenever we return to Hanoi! We did not have time to swim, but the pool area (indoor) was clean and the water toasty warm. Thanks for a wonderful stay, we can’t wait to return one day. "

"Great hotel, very central, with lovely rood terrace. Excellent service."

"Clean, very good service, well located, comfortable rooms, albeit rather small. Nice sky bar and pool"

"Location is ideal; easy walkable area. Staff goes out of their way to make you feel like you are a welcomed family member. They were very helpful with suggestions on places to eat and see. I also booked a tour through the hotel which was wonderful. I highly recommend the hotel."

"What stood out to me most was the staff—they were incredibly kind and always smiling. The location made everything accessible, and breakfast became my favorite daily routine."

"Yes"

"First time staying in this Hotel. Everything is fine. It is a bit dated compare to some major hotel. In terms of prices, this is on the high side compare to other hotel. But, it is good enough for me."

"I arrived at the hotel close to midnight. While the check-in process was quick, the room I was assigned was in very poor condition, it appeared dirty and had a strong, unpleasant odor, similar to a humid, sweaty smell. The breakfast was also disappointing, as the food tasted artificial and of low quality. I have stayed at this hotel before in 2025, but unfortunately, my experience this time was extremely disappointing. The standard check-out time was noon, and I had a work meeting scheduled at 1:00 PM. I needed a quiet environment to take the call, so I asked the front desk if a one-hour late check-out would be possible. My request was declined, as I was told another guest would be checking into the room. However, I understand that the official check-in time is not until 2:00 PM, which made the refusal somewhat unreasonable. Overall, this was a very negative experience, and I would not choose to stay at this property again."