Los Puentes Hotels

"Clean room, Good breakfast. Excellent beach view"

"J'ai voyagé avec une amie, nous étions inquiètes à cause de commentaires lus à propos de personnes qui ont été malades durant leur séjour mais pour nous tout a super bien été, propreté, nourriture, personnel très gentils et très aidant, tous nos besoins ont été comblés. Belle plage, suffisamment de chaises pour tous, bons restaurants à la carte, surtout le Fusion. Amusements intéressants. Merci à Marcos Batista du Viva club qui a été excellent pour nous et au devant de nos demandes."

"It was amazing the place...Great staff, great entertainment group and overall a great place.....the place is not to big, not to small..Just right...the vibes were good for all.parties.. The Buffet was good One thing possible to fix, were the la carte restaurants..Although the cuts of meats were ok, I feel they can do better. But the Italian restaurant was great."

"Beautiful hotel , really kid friendly, staff was amazing"

"I had an amazing time here at hotel bannister. The view was amazing, the hotel was clean, and the staff was extremely friendly, welcoming and helpful. The breakfast on site was great as were the restaurants. Overall I had an amazing time and would definitely recommend this hotel to anyone."

"Excelente servicio,buen trato, todo prefecto"

"Internet was horrible, and basically not available anywhere on property. At one time, had access, very slow, in the restaurant."

"Hotel was okay, but it didn’t meet my expectations given the price point setting and reputation. Service was inconsistent. While some staff members were friendly, overall interactions were not warm across the front desk, bar, and restaurant. The service also had a different feel from the very accommodating, welcoming interactions I’ve experienced at other hotels in the area and the Dominican Republic. At the beach, service felt particularly inattentive. We spent time seated there and no one came over to check if we wanted to order anything. One interaction in particular stood out. I went to the bar to order two piña coladas and then sat at a table in the common area by the bar to enjoy them. The space was mostly empty, with several empty large tables. A waiter approached and told us we couldn’t sit there because we were only two people. I explained that we were just finishing our drinks and would happily move if the table was needed, but he responded with visible attitude, rolled his eyes, and walked away. It felt unnecessarily rude and left a negative impression. Breakfast was very good, with lots of tasty options. The room was just okay—clean, but somewhat small and a bit cramped for the price. There’s also no door on the shower, which faces the bedroom and can feel awkward if you’re not traveling with a significant other. The beach setup was also somewhat limited, with only a few loungers on the sand, which didn’t seem sufficient for the number of guests. "

"The room and hotel grounds were lovely, and the Dominican breakfast was delicious. The staff—especially Thanou and Luis—were incredibly warm and welcoming. My main feedback is that the atmosphere felt a bit too quiet at times. When I wanted to relax by the pool, it was often empty with very low music, so it lacked some ambiance. After breakfast, staff presence also seemed to disappear. It would be great if there were more offerings during the day—something as simple as poolside drinks like piña coladas could really enhance the experience."