Is Trafalgar Square by Excel Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Trafalgar Square by Excel Apartments?

This property doesn't offer parking.

What time is check-in at Trafalgar Square by Excel Apartments?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

Where is Trafalgar Square by Excel Apartments located?

Located in London City Centre, this apartment building is within a 5-minute walk of The Strand, Leicester Square, and Trafalgar Square. Piccadilly Circus and Covent Garden Market are also within 10 minutes. Charing Cross Underground Station is only a 2-minute walk and Leicester Square Underground Station is 4 minutes.

Trafalgar Square by Excel Apartments Reviews, Deals & Photos 2025

About the neighborhood

Located in London City Centre, a neighborhood in London, Trafalgar Square by Excel Apartments is in a shopping district. The area's natural beauty can be seen at Russell Square and Hyde Park, while The British Museum and Victoria and Albert Museum are cultural highlights. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall or Lord's Cricket Ground.

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10/10 Excellent

Yumiko

Jul 25, 2025

良かった

Stayed 3 nights in Jul 2025

10/10 Excellent

Helen

Feb 3, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Exactly what we expected. Thank you for our lovely stay!

Stayed 4 nights in Jan 2025

2/10 Terrible

Elizabeth

Jul 13, 2025

Disliked: Property conditions & facilities

The apartment changes where we were staying a few days before our booking that was very inconvenient and didn't offer to reduce the price and wouldn't let me be refunded for the booking fee. No ac just awful

Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Nov 12, 2024

Liked: Cleanliness, room comfort, communication

Great location, an earlier check in time would be beneficial. But all in all a great location.

Stayed 2 nights in Nov 2024

10/10 Excellent

Partha

Mar 11, 2025

Liked: Cleanliness, room comfort, communication

We had an amazing stay. Nice 2BR ensuite APARTMENT with a loft Living room. Kitchen equipped with W/M and D/W. We had a nice stay, especially in the heart London with all points of interest, restaurants etc around. The only negative were the rounded flight of stairs, which led to some discomfort with suitcases being brought up, especially to 3rd floor.

Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveler

May 17, 2025

Disliked: Cleanliness, room comfort, communication

Terrible host, awful hospitality

This was an absolutely awful experience. No working wifi, stuffy and extremely loud with the police station across the street. In addition the management never fixed the wifi during my stay and proceeded to argue and accuse us of lying. I’ve never experienced such a hostile host.

Stayed 7 nights in May 2025

10/10 Excellent

Verified traveler

Aug 7, 2023

Liked: Cleanliness, room comfort, communication

Will use again

Very clean, close to locations needed and helpful staff.

Stayed 1 night in Aug 2023

10/10 Excellent

Veronica

May 31, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Excellent location, walking distance to all attractions! Can’t fault this apartment in the heart of London.

8/10 Good

Conrad

Jul 27, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great value close to everything, large appartment, small bathroom, quiet bedrooms

Stayed 1 night in Jul 2023

8/10 Good

Lucie

Sep 10, 2024

Liked: Cleanliness, property conditions & facilities, communication

Great little flat and in the middle of town. Clean, easy check in. WiFi didn’t work and a bit of a signal black spot but great value and location.

Stayed 1 night in Sep 2024

10/10 Excellent

Katherine

Oct 6, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Clean and well presented apartment in a busy part of london.

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Apr 2, 2025

Adequate but tired

The location is the winning factor for this property. Communications were a bit 'lecture/school teacher like' but did provide all the info I needed. The property is tired, broken sofa, broken blinds, but the bed was comfortable and the bedroom quiet and dark (as you'd want). Poor toiletries provided (barely enough for 1 night - I stayed 4) and poor/no discernible eco/recycling efforts. I suppose the summary is it was adequate but there are better properties for the money in the same area.

Stayed 4 nights in Mar 2025

8/10 Good

Gavin

Sep 13, 2023

Liked: Cleanliness, room comfort

Enviable location with useful kitchen/living space.

Stayed 4 nights in Sep 2023

2/10 Terrible

Ferran

Jun 12, 2025

Disliked: Cleanliness, room comfort, communication

On the very afternoon I was scheduled to check in, I received a call from Excel Apartments informing me that the apartment I had reserved was no longer available. I was then relocated to a completely different property—an old and dirty apartment located 40 minutes away. Due to the unacceptable condition of the replacement apartment, I left immediately and was forced to find and pay for an alternative hotel on short notice. Despite this, I have still not received a refund for the original booking. Zero customer service. A complete joke

Stayed 3 nights in Jun 2025

8/10 Good

Imran

Apr 20, 2025

Liked: Communication

Disliked: Cleanliness

Late check in. The host instructed us to not to get there before 3pm. We got there at 320 and the cleaning lady was just starting the cleanup. It took her 2 hours to clean so we had to sit on the side to wait for her to finish so that we could get get ready and leave for our event that evening. Wifi did not work the 3 days we were there. The sofa in teh living area had stains and all the window blinds were broken.

Stayed 3 nights in Apr 2025

10/10 Excellent

Hayley

Jun 12, 2023

Liked: Cleanliness, room comfort

Amazing place to stay

it was amazing, perfect location. very clean and tidy. more than enough space.

Stayed 1 night in Jun 2023

10/10 Excellent

James Herbert

Nov 2, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great flat just steps from Trafalgar Square and the Charing Cross Underground. So many pubs, restaurants, and venues within just a few minute's walk!

Stayed 7 nights in Oct 2023

10/10 Excellent

Elsa

May 7, 2024

Liked: Cleanliness, property conditions & facilities, communication

Space was great. Be prepared to for a lot of stairs if you are in #3. We counted 63. Overall it was great place, central location.

Stayed 5 nights in May 2024

6/10 Okay

Paula

Apr 18, 2024

Liked: Cleanliness, communication

Disliked: Room comfort

Great location, rotten sleep

Check in was easy, we loved the location and shower was great! However, it was rather noisy, the bed was quite uncomfortable, living room furniture was limited, and the space was over-heated. We left feeling rather exhausted after two tough night's sleep.

Stayed 2 nights in Apr 2024

2/10 Terrible

nicola

Sep 25, 2024

Disliked: Communication

I booked this last minute due to unscheduled meeting in London. Arrived as location at 9:30pm and I was unable to gain access. Apparently required passport id, didn’t have thus with me as uk resident I had to book another hotel, not ideal

Stayed 1 night in Sep 2024

2/10 Terrible

Guy

Dec 5, 2024

Liked: Cleanliness

Disliked: Communication

Terrible Terrible Terrible

Was locked out of the apartment with all my belongings inside. I had to find another hotel at midnight to stay in otherwise I would have been on the streets of London for the night. No number to ring anyone. Main door to property was locked and unable to get access.

Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Jul 4, 2024

Liked: Communication

Disliked: Room comfort

Opp police station

The apartment is nice on the surface and clean enough. But it was SO hot and SO loud. It's opposite a police station and at minimum every hour through the night a police car came past with the sirens on and it felt like they were in the room. Which sadly meant no sleep at all.

Stayed 1 night in Jun 2024

6/10 Okay

Turgay

May 17, 2024

Liked: Cleanliness, communication

Great location, and a cosy apartment unit furnished properly for two people. It was great as far as easy access to so many points of interest is concerned (museums, eateries, theaters etc.) If you are intending to conduct a little bit of work through internet connection at the property, forget it! You will find a low bandwidth, totally unreliable service. Area is full of pubs and eateries, which makes it a bit noisy during night (into the late night).

Stayed 4 nights in May 2024

4/10 Poor

Sandrine

Aug 30, 2024

Disliked: Cleanliness, communication

Resa de dernière minutes suite à un train annulé. Procedure d'entrée dans l'établissement compliquée car pas de réception. Toutefois j'ai pu appeler le service client qui m'a aidé. Apartment de taille correcte mais chambres petites. Point positif, 2 salles de bains. Propreté douteuse, poubelle du couloir non vidée, taches séchée sur une des commodes, residu de lentilles de contact retrouvé sur cette même commode..

Stayed 1 night in Aug 2024

8/10 Good

Blinda

Apr 27, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

It was difficult to find and we were on the fourth floor which was difficult for my elderly mother. But once we got into the room it was absolutely perfect!!! The house was clean and had everything we needed for the night. We ate dinner at the dining room table and opened the large panel sliding glass door to let the night air in - amazing!! The property is very walkable which was most important to us. Also, there was a washer/dryer so we were able to do laundry. It took FOREVER to dry but other than that, it was great. The location made this property perfect!!!

Stayed 1 night in Mar 2024

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