London hotel rooms a the Best Western

"Lovely staff and hotel "

"Great hotel, with a lovely view of Tower Bridge. Very clean and spacious room."

"Perfect location and great facilities "

"There were numerous maintenance issues in the room - broken faucetS (plural), shower door did not close, towel hook was missing, fridge did not work, issues with the TV. Bathroom was DIRTY. Toilet had not been cleaned. There was mold in the shower. We booked for 3 people (and were charged for 3 people) but we were only provided with TWO (2) towels, 2 glasses, 2 mugs, etc… The hotel was understaffed. Took 20 minutes to reach the reception! ALL of this should have been dealt with PRIOR to check-in."

"So glad we arranged the airport shuttle to pick us up when we arrived in London. The driver texted me to let us know he was at the airport. He was holding a sign with our names so we quickly identified him. The drive to the hotel was stress free. "

"The digital key was annoying, and digital check in/check out didn't work. The hotel itself was excellent for the price Clean and modern room, good location, very quiet. Room was cramped but this was expected and really all I needed. I even got upgraded; my room had a window when I booked a windowless room."

"Room was very humid. Room was clean. Staff was very friendly. Excellent location. Coffee in lobby living room was very good. "

"Decent price for London, decent hotel"

"The bed was comfortable and the room very quiet. Very convenient to the terminals 2 and 3. Stress-free morning departure after a good night's rest. Internet was a little lagging every now and then, but no major issue. Would stay again!"