Hotels near Lippo Mall Nusantara

"BUT the pillow is not comfortable, everything else is superb "

"Room was large size and beautiful hotel with great location. Connecting to a mall "

"Staff were very friendly and accommodating. Breakfast had variety and enough to eat. Excellent location with near by shops and restaurants. Perfect for few days in Jakarta. "

"What a marvellous hotel. Would thoroughly recommend staying here. The service was fantastic and our room was a joy to stay in. We will return soon. It was my wifes birthday and the staff made a real effort to ensure she had a great day. Thank you."

"Somerset Grand Citra provides excellent accommodation in the heart of Jakarta. The area is full of options for dining and shopping, and the personnel are helpful, kind and professional. I would go back to this hotel without any hesitation."

"Room was very spacious. Staff were exceptionally helpful and so polite. Location is great too - access to Pacific Mall through the lobby. Club lounge very useful too"

"Staff were all very friendly & helpful "

"From a swift check-in to an efficient checkout, everything went smoothly. I was pleasantly surprised with a complimentary room upgrade. The package included both dinner and breakfast — the breakfast, in particular, was impressive with a wide variety of options. What truly stood out was the exceptional hospitality. Every staff member was friendly, courteous, and always smiling, creating a warm and welcoming atmosphere. Although the hotel itself shows signs of age, the quality of service more than made up for it. Highly recommended for a comfortable and memorable stay!"

"We choose the hotel because we had a great stay there a number of years ago when we were in Jakarta. Big mistake. The hotel has deteriorated a lot since we were last there, other than a coat of paint i don't think they have made any upgrades. But the biggest issue came when we complained about the state ot our room, dirty, burn marks and stains on the carpet and curtains, bugs in the room as well as issues with the water and washing machine. So we tried the laundry service they offered because thecwashing machine flooded the room when we tried to use it. For a single load not big of laundry they charged us over $45 Canadian. Then after complaining about the issues they offered to reimburse us fo the fee for the laundry abd revered the charge. Rhe following day they came tonus and said they could only give a small discount on the laundry abd charged us again.then offered us a free night stay which they new wouldn't be able tbuse as we are not from the country abd had our travel plans already booked.folloeing that they offered us a free meal and when we asked if we could have our meal in our room we were assured that could be done. When we went to get the meal were then told no we could not take it to our room but would have to eat at the buffet, no other option. We left the meal and went out of the hotel for food. Finally the managment offered free ride to the airport which we did take. The management made the whole situation even worse that it was. Avoid this hotel"