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The Ritz-Carlton Jakarta, Pacific Place

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Luxury
5.0 star property
9.6

Exceptional

Urban oasis with city views

Sunlight fills the club lounge, offering all-day dining away from Jakarta's bustle. Soundproof suites provide peaceful sanctuaries with city views, while the outdoor pool area offers afternoon relaxation. The spa delivers perfect treatments after shopping at the adjacent Pacific Place mall.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is P13,076
P15,822 total
includes taxes & fees
May 27 - May 28

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About this property

The Ritz-Carlton Jakarta, Pacific Place

  • Luxury family-friendly hotel near Pacific Place
  • Located close to Kidzania and Plaza Senayan, The Ritz-Carlton Jakarta, Pacific Place provides a poolside bar, a terrace, and a shopping mall on site. Treat yourself to a body treatment, a detox wrap, or a body scrub at the onsite spa. The on-site restaurant, PASOLA Jakarta, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
  • You'll also find perks like:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Free self parking, plus valet parking (surcharge)
    • Full breakfast (surcharge), express check-out, and express check-in
    • Coffee/tea in the lobby, a banquet hall, and free newspapers
  • Room features
  • All 62 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
  • Other amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with designer toiletries and separate tubs/showers
    • 46-inch HDTVs with premium channels
    • Wardrobes/closets, refrigerators, and free infant beds

All inclusive details

  • All-inclusive room rates at The Ritz-Carlton Jakarta, Pacific Place are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 60.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24 per person
  • Valet parking fee: USD 6 per day
  • Rollaway bed fee: USD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 55110, 9120404332264

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the spa

Frequently asked questions

Does The Ritz-Carlton Jakarta, Pacific Place have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Ritz-Carlton Jakarta, Pacific Place?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Jakarta, Pacific Place on May 27, 2026 start from P13,076, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton Jakarta, Pacific Place pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Ritz-Carlton Jakarta, Pacific Place?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Ritz-Carlton Jakarta, Pacific Place?

Check-out is at noon.

Are there all-inclusive benefits at The Ritz-Carlton Jakarta, Pacific Place?

Some rate plans available at this hotel are all-inclusive.

Where is The Ritz-Carlton Jakarta, Pacific Place located?

This family-friendly Jakarta hotel is located in the business district, just steps from Pacific Place and Kidzania. Plaza Senayan and Gelora Bung Karno Stadium are also within 1 mi (2 km). Istora MRT Station is 10 minutes by foot and Senayan MRT Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.6

Cleanliness

9.0

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 154 out of 189 reviews
Rating 8 - Good. 27 out of 189 reviews
Rating 6 - Okay. 3 out of 189 reviews
Rating 4 - Poor. 1 out of 189 reviews
Rating 2 - Terrible. 4 out of 189 reviews

Reviews

Verified

10/10 Excellent

ASHLEY

Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious. Staff were exceptionally helpful and so polite. Location is great too - access to Pacific Mall through the lobby. Club lounge very useful too
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was super clean and the staffs were amazing. They went above and beyond to provide us the best service you can possibly think of. They also catered us with late checkout as our flight was in the evening, which is very thoughtful.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Zeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Amazing/pro/friendly hotel staff. Room was nice n spacious, its my 3rd time staying there and will continue to do so in my next visit to JKT. Cheers!!!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Henky

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, I would give 6 stars if I can. The location is also in the central location.
Stayed 17 nights in Jan 2025
Verified

10/10 Excellent

Rodherick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay at the Ritz-Carlton. Great central location for many restaurants and bars, shopping and other activities. The staff was outstanding and everything was instantly made perfect and ready to go!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To all the workers and staff here at Ritz Carlton Pacific Place! Your impeccable attention to guest experience in nearly every detail is only outshined by the culture and warmth you share with a smile in your greetings; so thank to each and every one of you. It’s all to you; “bagus” Ladies and Gentlemen who remind me every time I stay why we choose Ritz; the last hotel chain I still feel excited to book a room in. So thank you :) With warm regards I bid you farewell, and until next time Thank You! - WALKER
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Rachimi aji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable staycation with family

So enjoyable staycation and they have an additional tent although its charge but its worth for your kids to be happy. The club lounge facilities all day eat so full and yummy. Ana the person in the lounge very helpful and friendly all the staff awesome.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

jukka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Outstanding. Best hotel we have ever been by any measures. Its impossible to have better service than in this place. Very good breakfast and lunch buffet. Pool area is beautiful. And the view over city is great. We just loved the place and did i mention the service!!!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Vincent Andretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot say enough nice things about our stay here. The staff was absolutely incredible at every step from supporting booking bars and restaurants to accommodating our requests. We truly felt like friends by the end of our trip. They remembered details of where we’d been (Bali) and our flight times leaving which was just such a nice touch. The room was super spacious and the food was absolutely delicious. We enjoyed the pool and the massage at the spa was 10/10. We really, really loved our stay!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Po-Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This time is completely different experience, room is much newer and much quieter.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Rachimi aji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Remarkable moment everytime i stay in here.

Everytime i stay in this hotel always a remarkable time and different moment and surprise…. My daughter love to stay in here and its feels like home. The staff is very kind, helpful, lovely and friendly…. One person that i knew is Ibu Dian one of the superior on the restaurant. She is very helpful… thank you.
Welcome drink
Cake birthday as welcome in the room
Stayed 1 night in Aug 2024
Verified

8/10 Good

Timothy Christopher

Liked: Cleanliness, staff & service, property conditions & facilities

Good Stay, Not-so-great pre-stay experience.

Had a wonderful time staying at the hotel for a quick family getaway. We were celebrating our son's birthday when we stayed in the hotel, and overall it was a good experience. The team prepared, what I assumed was the standard setup for children staying in the hotel, with balloons, a tent, and a sweet treat, which were all appreciated. We stayed in a suite, so it was quite spacious, although I would say it's smaller than some other hotels we stayed in. Regardless, it was more than enough and the most underrated bit is how sound-proof everything was. Unlike our experience in another hotel, the noise from the street was not that disturbing and we got a sound sleep, which is always good. Never liked the access to the hotel, because it got quite complicated, from parking, having to go into the mall, find an elevator, go up, go in, go into another elevator, arrive, and for some guests, having to change elevator to get to your room. But I definitely would say, the lounge was the main plus point. Being able to get something to eat at every hour of the day was an underrated benefit, and staying close to the lounge definitely made us enjoy that benefit even more. I would like to point out, however, the pre-stay experience which was horrible. Tried to find a chat feature to ask about the rooms which I cannot find anywhere. So I DM'ed the hotel through social media, and I got transferred few times before finally able to get to the real contact person. Overall, a good stay
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

South Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Staff gave us impeccable service, especially Anna at Breakfast and lunch. Room is beautiful and clean and house keeping kept it that way every night. (4 nights) Would stay again
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best 5* hotel choice in Jakarta

Amazing stay thanks to an incredible staff.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Bashayer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
incredible staff and service.
Stayed 4 nights in Aug 2022
Verified

6/10 Okay

Po-Han

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Suite position is not great, with air-condition cooling tower just outside below the room, it’s extremely noisy for a five star hotel.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi hade ett fantastiskt rum som var stort som en lägenhet. Då en av oss var förkyld så använde vi mycket room service, som fungerade utmärkt. De indonesiska rätterna rekommenderas. Det kändes som att hotellpersonalen verkligen gjorde sitt yttersta för att vi skulle trivas.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Miyoko

Liked: Cleanliness, staff & service, amenities
素晴らしい対応でした。ANAさん、ありがとうございました。
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Cheol Whan

Liked: Cleanliness, amenities, property conditions & facilities
깨끗하고 찬절함.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

DAISUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

すごかった

ほぼ全てにおいてサービスが行き届いていた。 とても快適に過ごすことができました。 ただ夕食のビュッフェは、味も種類も期待より下回った。 でも飲み放題だったので、お酒を飲む人はいいかもしれない。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

cinara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrível

Eu e meu marido nos hospedamos num quarto com acesso ao clube, o que valeu muito a pena. Os funcionários são excelentes e muito amáveis. A comida é maravilhosa. Recomendo demais!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

MASAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの気遣いが素晴らしかったです。
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

SEONYOUNG

Liked: Cleanliness, property conditions & facilities, room comfort

리츠칼튼 좋아요

방도 크고 깨끗함 욕실 최상 전망 좋음
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Mio

Liked: Cleanliness, staff & service
スタッフの方みなさん親切でフレンドリー 部屋が広くて快適
Stayed 1 night in Oct 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
코로나 시국이지만, 잠시 바람 쐴겸 호텔스테이 2박했습니다. 조식도, 룸컨디션도,라운지 서비스도 좋았습니다. (코로나때문에 레스토랑이 활성화가 안되서 주문해 먹는 시스템이 대부분이었는데 맛은 좋았습니다) 딱 하나 실망했던건 수영장 컨디션. 하수구 냄새가 너무 나서 참다 참다 나와버렸어요ㅜㅜ 물에서 나는 냄새는 아닌거 같고 어디선가 풍겨오는 오수 냄새였는데 비위가 상해 힘들더라구요
Stayed 2 nights in May 2021