"I wanted to write an amazing review, gushing about what a fabulous time we had. Instead, the exact opposite is true. I booked a corner pyramid king suite, and the photos online made it look amazing. Instead, the room was incredibly dated, the “hot tub” was just a huge giant stained bath tub- the water was cold 1/3 of the way filling it up. The tub itself was stained on the bottom and the faucets looked pretty worn, and not very inviting. Self parking is a joke, you will walk through a literal hot steamy dumpster filled alley/garage- if you can find a spot…. The room did not have any extra linens or blankets in our room. In my experience with travels all over the country- I’ve never encountered a stash of extra linen. I called to the main desk- after 15 min (no lie- not exaggerating- put it on speaker and walked away…) the woman answered and said she would send some right up. 35 minutes passed, it’s 1130 at night, and we just flew in from the east coast (so 0230 my time). No linens- so I call again, wait another 15 min- and I was told “we have over 5000 rooms here- it will be at least another hour” and then she hung up- The TV had the reception of a 1994 daytime talk show. In both the master and the little side room- I have some photos I could add if it lets me. None of what I asked for was fixed- it was a total dud- and I wish I had booked somewhere else- Also- thier pools are under construction. There is only 1 smaller pool for 5000 guests- and the margaritas are 37$ each "