Hotels near Lapland UK

"Nice room, very clean, helpful staff "

"Pool area and facilities could have been cleaner,"

"I have been to stirrups a few times now with work and really enjoy staying here. I decided to take my little one to Legoland and a hotel search saw it come up as an option, I did not blink to book it. Stirrups is a traditional style hotel which has caring staff who go the extra mile (thank you for my daughter’s activity pack and for giving us a larger bed to sleep in together after reaching out and asking for my preference beforehand). The rooms are clean and homely, with everything you need. The food is excellent as well and right on your doorstep. I have tried both dinner and breakfast. Both were very tasty! And a massive bonus for me is the electric charge point which is £5 for first token, I could get about 30% charge in my car for this which is very reasonable! Thank you to all the staff at the hotel for making our stay perfect, we will certainly be back with it for leisure or work."

"There was a car park which was easy to use and felt safe. The room was big, clean and very comfortable. The staff on reception were very friendly and checked in to make sure everything was okay with our stay. Very good value for money and would highly recommend. "

"Really clean room. Lovely grounds and entrance into the lobby. Everything was perfect. Usually hotel rooms in these places are noisy and cold but this was perfection. Staff were really nice too."

"I recently stayed at the Village Hotel Bracknell for a 1-night family stay (2 adults, 2 kids). The experience was unfortunately ruined by poor communication and rude staff. Room Issues Our family room was unbearably hot due to a broken AC. I reported this at 7:00 PM before dinner. When we returned at 9:00 PM, it was still broken. Reception initially claimed no other family rooms were available. Only after significant persuasion were we finally given two double rooms. I appreciate the eventual resolution, but it shouldn't have been a long winded negotiation. Dinner Disaster At our 7:00 PM dinner, no one warned us about kitchen delays or how the kids' meals worked. We waited a full hour for food (30 minutes for starters, 30 minutes for mains). To make matters worse, my son’s chicken tenders never arrived. When I asked, I was finally informed there was a "children's buffet." Had we known this when seated, we wouldn't have made hungry kids wait an hour for a missing meal. Breakfast Rudeness The next morning, the manager assigned us a table that wasn't made up yet. We placed our water beakers down, and a waitress rudely scolded us for putting items on an un-set table. I reported her unprovoked rudeness directly to the manager, who offered absolutely no apology. Basic hospitality and communication were entirely missing during our stay. Would not recommend unless you don't mind the poor customer service levels."

"Clean room, excellent staff amazing facilities "

"We have stayed at the winning post several times and the rooms are very well Appointed with very comfortable beds "

"Decent"