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"Convenient location, great restaurants and lounge, friendly staff and reasonable rate."

"Nice staff, comfortable room"

"All the Staff were so helpful and kind esp the young very tall guy (I forgot to get his name) who exceeded our expectations with extra effort and thoughtful attitude. "

"The staff were so helpful and the hotel was luxurious "

"The rooms were spacious and the breakfast menu excellent and fresh! Housekeeping staff very pleasant and accommodating!"

"The room was big & clean, staff service was excellent!"

"Very good. "

"We are used to small rooms in Japan, but this was too small. We only took 1 piece of luggage and that was too much! Ok, so the room was small but everything else was superb. The room was spotless, as was the entire hotel. The staff is friendly, patient and helpful. The breakfast was amazing. Many “from Hokkaido” options that varied each day and it’s a buffet so you can eat as much as you with of this delicious food. Lastly, Susukino is somewhat of a red-light district, but it’s Japan, so we still felt very safe, just a bit sad."

"WOW! We luv this hotel. Just left this morning after 5-nights in Sapporo. Highly professional Japanese staff: even got to try out some of my Japanese words which got a smile. From the time we arrived until our departure we really enjoyed our stay. Everything was near perfect, from daily cleaning/replenishing, to the use of a free shuttle bus whilst staying at the hotel was very handy to get into central Sapporo. The hotel is situated just a few train stops from the central city: so it is very convenient without being in the traditional touristy areas: quiet, very modern, easy access to Sapporo’s wonderful subway train system, Odori Park, TV Tower and other great places. As the days progressed we found ourselves walking more & more, as we got our bearings. The food in Sapporo is simply incredible! You MUST make the time to visit this small wonderful city & Hokkaido itself. We would highly recommend that you stay at this particular hotel as you will not be disappointed. We got it at a very reasonable price through Expedia, months ago: all our hotels for this holiday are with them: their service, pricing & support are A1. Anyway, back to our hotel. Would we stay again, at the price point: Most Definitely! One of our great stays in our post-covid travels. We rate this as an almost perfect score of 4.9 out of 5: a minor deduction, for the currency exchange rate provided and the non-availability of room service. Just minor stuff really. Thanks, ALGreynomads."