Kynnersley Hotels

"wow worse hotel I've stayed in a while. Awful dated rooms with dirty carpets and all walls marked with scuffs and stains. Beds are not changed daily, rooms are not cleaned daily, no fridge in the rooms, water filter machine at the end of the hall way broken so have to go down to another floor to get water. Television comes on during the night on it's own. So have to move the cabinet out to switch the main plug off. This was switched off when I arrived so they know about this fault and haven't sorted it. Ordered room service which was awful and burnt didn't realise you could burn scotch eggs, also chicken tikka masala had chard black chicken pieces. Hotel so dated and dirty will not be staying again although the golf course looked nice. Feel bad leaving a bad review but I travel a lot and had high expectations for this hotel as I planned on booking a weekend with my wife here but no chance after this experience."

"The staff were really amazing - so helpful and friendly "

"Centrally located, A short walk from the rail station. Quiet and helpful staff"

"Arrived late so nice to see bar still open. Great breakfast and free car parking. Location is a bit out of the way, but suited our purpose. "

"I left my iPhone charger in room Trent D2. Can you retrieve it for me? Thanks? Martin Hingley "

"Friendly staff, rooms a bit dated, good selection at breakfast "

"Nice room, comfortable bed and a minutes walk from the shops - perfect! "

"Room was newly refurbed, and done quite nicely. Lots of sockets around, but decided lack of storage. Just one tiny rail with 4 hangars on it, in a double room booked for 3 nights!!! No shelving, and just one drawer in the desk. I had to keep my clothes piled on top of my suitcase, jackets hanging off the back of the chair as there were no hooks either. I asked reception for extra hangars and was told I couldnt have any!!! I was disgusted - never been refused extra hangars in all my extensive travels. There's large new TV, and the bed was comfortable. However the shower is one of those awful static ones - I have long hair and dont want to get it wet every time I have a shower! No breakfast included and parking was an extra £5 per night. But it was the hangar situation that really got me - I mean, surely they could have a supply of some cheap metal hangars to loan out to people. Also no hairdryer in the room, although you can borrow one from reception. I wont be stopping here again though."

"Thoroughly relaxing and enjoyable stay. Clean comfortable accommodation. Extremely welcoming and amenable staff. Central location with ease of access to places we were due to visit. Will definitely stay again. Best wishes for ongoing success with the business. "