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Resorts World Genting - First World Hotel

Family-friendly hotel with 2 restaurants connected to the convention center in Genting Highlands

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Photo gallery for Resorts World Genting - First World Hotel

Check-in/check-out kiosk
Bathroom
Bathroom
Check-in/check-out kiosk
Buffet
A short walk from Genting SkyWorlds Theme Park, Resorts World Genting - First World Hotel provides a casino, a bowling alley, and an airport shuttle. Indulge in a manicure/pedicure, a body treatment, and a massage at the onsite spa. Be sure to enjoy international cuisine and more at the two on-site restaurants. A grocery/convenience store, shopping on site, and a coffee shop/cafe are available to all guests.

Reviews

6.4 out of 10

Popular amenities

  • Spa
  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Gym

About the neighborhood

Located in Genting Highlands, Resorts World Genting - First World Hotel is connected to a shopping center. Genting Skyway and La Santé Spa are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Genting Highlands Premium Outlets and First World Plaza. Traveling with kids? Consider Genting SkyWorlds Theme Park, or check out an event or a game at Arena of Stars.
Visit our Genting Highlands travel guideOpens in a new window
Map
Genting Highlands, 69000 Genting Highlands, Genting Highlands, Pahang, 69000

What's nearby

  • First World Plaza - 1 min walk - 0.0 km
  • Skytropolis Indoor Theme Park - 1 min walk - 0.0 km
  • SkyAvenue - 1 min walk - 0.0 km
  • Genting SkyWorlds Theme Park - 7 min walk - 0.6 km
  • Genting Highlands Premium Outlets - 8 min drive - 4.2 km

Getting around

  • Batang Kali Station - 46 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 80 min drive

Restaurants

  • ‪Five Guys Genting - ‬3 min walk
  • ‪Burger & Lobster - ‬4 min walk
  • ‪Steam Era - ‬4 min walk
  • ‪Tampopo Delicieux - ‬3 min walk
  • ‪Ah Yat Abalone (阿一鲍鱼) - ‬1 min walk

About this property

Resorts World Genting - First World Hotel

Family-friendly hotel near Genting SkyWorlds Theme Park
You can look forward to a casino, a bowling alley, and an airport shuttle at Resorts World Genting - First World Hotel. Treat yourself to a manicure/pedicure, a body treatment, or a massage at the onsite spa. Be sure to enjoy international cuisine and more at the two on-site restaurants. A grocery/convenience store, shopping on site, and a coffee shop/cafe are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
  • A porter/bellhop, a 24-hour front desk, and coffee/tea in the lobby
  • A vending machine, luggage storage, and a front-desk safe
  • Guest reviews give good marks for the overall condition
Room features
All 6083 rooms include amenities such as room service.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Wardrobes/closets and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Dial-up internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: MYR 35 for adults and MYR 17 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Food Factory

Things to do

  • Bowling alley
  • Casino
  • Children's club
  • Full-service spa
  • Gym
  • Playground
  • Shopping

Family friendly

  • Bowling alley
  • Children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 35.00 for adults and MYR 17.00 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for luggage delivery or collection services by the bell counter.
Please note that guests are automatically assigned a room type based on the room category booked. Should guests have special request or would like to change room types, a surcharge of MYR 5 is applicable for each request at the Express Self Service Kiosk. An additional surcharge of MYR 15 will be imposed for check-in at the front office counter for customers who are eligible for the Express Self Service Kiosk.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

First Hotel World
First World Genting Highlands
First World Hotel
First World Hotel Genting Highlands
Hotel First World
World First Hotel
1st World Hotel
Resorts World Genting First World Hotel Genting Highlands
Resorts World Genting First World Hotel
Resorts World Genting First World Genting Highlands
Resorts World Genting First World

Frequently asked questions

Is Resorts World Genting - First World Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Resorts World Genting - First World Hotel?

Check-in begins at 3 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Resorts World Genting - First World Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Resorts World Genting - First World Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Resorts World Genting - First World Hotel located?

This family-friendly Genting Highlands hotel is located in the entertainment district, within a 10-minute walk of First World Plaza and Genting SkyWorlds Theme Park. Skytropolis Indoor Theme Park and Snow World are just steps away.

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Reviews

Resorts World Genting - First World Hotel Reviews

6.4

6.6

Cleanliness

7.6

Location

6.6

Staff & service

5.8

Eco-friendliness

6.2

Property conditions & facilities
Rating 10 - Excellent. 141 out of 1000 reviews
Rating 8 - Good. 310 out of 1000 reviews
Rating 6 - Okay. 273 out of 1000 reviews
Rating 4 - Poor. 151 out of 1000 reviews
Rating 2 - Terrible. 125 out of 1000 reviews

Reviews

4/10 Poor

Deborah

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
location is good
Stayed 2 nights in Mar 2023

2/10 Terrible

KELVIN

Disliked: Cleanliness, staff & service, property conditions & facilities
Last time staying in this hotel
Stayed 2 nights in Oct 2022

8/10 Good

Nurul

Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to themepark
Stayed 1 night in Feb 2023

6/10 Okay

CH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not so clean and getting older. But it is a best choice for Genting Highlands trip if you are looking for budget cost.
Stayed 1 night in Dec 2023

6/10 Okay

Whuang

Trip

Room size is very small and basic accessory limited. Overall location & foods easy asceses.
Stayed 4 nights in Jun 2023

10/10 Excellent

Mohd Nobli

Liked: Staff & service
So far so good..
Stayed 1 night in Nov 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Do not stay here, it is dirty and the staff are rude and unhelpful
Stayed 2 nights in Dec 2022

2/10 Terrible

Alya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is poor and very very very old , it is like you are in a grave 😰😰😰😡😡😡😡 windows are facing next room , the room is very dark no lights coming from the windows .

6/10 Okay

Albert

Liked: Staff & service
Nothing to shout about, very basic room. Tiny TV. Everything is old
Stayed 3 nights in Feb 2023

2/10 Terrible

Lim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst Genting Hotel

Genting Hotel cleaness is very terrible, very dirty toilet & floor, looks like the cleaner skipped the work. Pls don't stay this hotel.
Stayed 1 night in Oct 2022

4/10 Poor

Elizabeth

Disliked: Cleanliness, amenities, property conditions & facilities
Convenient, dirty, floor contain left over bread when check in. Dusty floor, toilet water flush spoilt.
Stayed 2 nights in Mar 2023

6/10 Okay

KAREN

Liked: Staff & service, room comfort
Acceptable in cleanliness. A pity that not man out door activities.
Stayed 2 nights in Nov 2022

8/10 Good

Warren

Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Feb 2023

6/10 Okay

Kim tim

Disliked: Staff & service
Check in take longer time. However, check out is very fast and convenient
Stayed 2 nights in Aug 2022

2/10 Terrible

MUSLEH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel in the entire world, we had to stand & wait for 2 hours just to check in, at least 100 people standing on line including seniors & kids with only 2 receptionist !!
Stayed 1 night in Nov 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Under average hotel

Poor/choatic check-in system, thin pillows,entire level under renovation,wet painted. Was given tower 3, very long walk to action areas.
Stayed 2 nights in Mar 2023

2/10 Terrible

WeiKuen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in takes more than 1 hours and our request for a queen bed and Mountain View was not accepted. No toilet amenities available and the room looks dirty
Stayed 1 night in Apr 2023

6/10 Okay

Vincent

Liked: Cleanliness
Take long time to check in
Stayed 1 night in Jun 2023

8/10 Good

Komala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Feb 2023

2/10 Terrible

Nina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed there for two nights but to our amaze no housekeeping, fridge not working, no slippers, no toiletries replenishment. Very awful experience that we wanted to transfer hotel the first step set foot on our room. Don't stay here!
Stayed 2 nights in Nov 2022

2/10 Terrible

Sen Choon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lousy Stay

Hotel is like refugee camp, system for checking in is terrible. Paid that kind of $ not woth it.
Stayed 1 night in Nov 2022

8/10 Good

Maung Kyaw

Liked: Cleanliness, staff & service, amenities
Pillow are poor condition
Stayed 3 nights in Feb 2023

10/10 Excellent

Setiawan

Disliked: Cleanliness

Slow like snail

Not good at service. The room not prepare to be clean. Hotel room is look like motel. Check out is fast but check in is very slow must wait 3 hours to get a room .
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Staff & service

Holiday Trip

no comment
Stayed 4 nights in Jan 2023

10/10 Excellent

Kel Vin

Liked: Staff & service, amenities
Should improve or check in SOPs
Stayed 1 night in Mar 2023