"When we checked in the reception staff were polite but not too welcoming. Nothing was explained such as wi-fi, or the nearest MRT station, or that the address is on the access key holder, or the options to get to the airport. Little things that can make a huge difference to a guest's stay.
On the other hand the housekeeping staff were friendly and courteous, regardless of the lack of a common language between us.
I returned to reception later on to ask if there was any milk for the room and I received a stare, followed by a single "No".
The bathroom wall facing the bed has a timber-like veneer which was covered in hand and finger prints.
The tv turned on, but did not have any channel reception. This was promptly fixed once we called reception, and 2 attempts to explain it to the housekeeping staff.
Bedding was clean.
The young man that assisted us with storing our luggage after we checked out was friendly and polite.
It's a good location being a stroll to Nathan Road, Temple Street, Jordan Road MRT station, Kowloon Park, Canton Road with the Royal Pacific Hotel and a couple of malls, and about a 15-20 minute stroll to Victoria Harbour/Star Ferry/Avenue of Stars."
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