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The LUMA Hotel - A Member of Design Hotels

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Reception
Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk
Standard Room (Grass Hollywood) | Minibar, in-room safe, individually furnished, desk

Overview of The LUMA Hotel - A Member of Design Hotels

The LUMA Hotel - A Member of Design Hotels

3.5 star property

4.7/5 Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry
Map
Lot 2-5, Block A, Sutera Avenue,, Jalan Sembulan, Kota Kinabalu, Sabah, 88100

Explore the area

  • Popular LocationSutera Harbour7 min walk
  • Popular LocationSabah State Mosque19 min walk
  • Popular LocationImago Shopping Mall20 min walk
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)12 min drive

Room options

About this area

Kota Kinabalu

Located in Kota Kinabalu, The LUMA Hotel - A Member of Design Hotels is in the city center. Sabah State Museum and Mari Mari Cultural Village are cultural highlights, and some of the area's attractions include Tunku Abdul Rahman Park and Sedco Square. Looking to enjoy an event or a game while in town? See what's happening at Likas Stadium or Sabah Indoor Climbing Centre.
Visit our Kota Kinabalu travel guideOpens in a new window
Map

What's nearby

  • Sutera Harbour - 7 min walk
  • Sabah State Mosque - 19 min walk
  • Imago Shopping Mall - 20 min walk
  • Sabah State Museum - 4 min drive
  • Tanjung Aru Perdana Park - 4 min drive

Getting around

  • Tanjung Aru Station - 3 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 12 min drive

About this property

The LUMA Hotel - A Member of Design Hotels

3.5-star hotel located in Downtown Kota Kinabalu
Consider a stay at The LUMA Hotel - A Member of Design Hotels and take advantage of a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature happy hour and more. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), a 24-hour front desk, and a water dispenser
  • Luggage storage, an elevator, and 2 meeting rooms
  • Express check-in, concierge services, and smoke-free premises
Room features
All 115 individually furnished rooms have thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like safes and bathrobes.
Extra amenities include:
  • Eco-friendly toiletries, tubs or showers, and hair dryers
  • Flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 38 for adults and MYR 38 for children
  • 3 restaurants and 1 coffee shop/cafe

Restaurants on site

  • Flow Coffee @ Luma
  • JOJO Gastrobar
  • Hinode Restaurant
  • Fish Market Restaurant

Family friendly

  • Grocery/convenience store

Conveniences

  • Elevator
  • Grocery/convenience store
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Business services

  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 116 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 150.0 per accommodation, per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 38 for adults and MYR 38 for children (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 116 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

The Luma Hotel
The Luma Of Design Hotels
The LUMA Hotel A Member of Design Hotels
The LUMA Hotel - A Member of Design Hotels Hotel
The LUMA Hotel - A Member of Design Hotels Kota Kinabalu
The LUMA Hotel - A Member of Design Hotels Hotel Kota Kinabalu

Frequently asked questions

Is The LUMA Hotel - A Member of Design Hotels pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The LUMA Hotel - A Member of Design Hotels?

As of Dec 7, 2022, prices found for a 1-night stay for 2 adults at The LUMA Hotel - A Member of Design Hotels on Jan 4, 2023 start from P 2,748.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The LUMA Hotel - A Member of Design Hotels?

Limited spots are available.

What time is check-in at The LUMA Hotel - A Member of Design Hotels?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The LUMA Hotel - A Member of Design Hotels?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The LUMA Hotel - A Member of Design Hotels located?

Located in Downtown Kota Kinabalu, this hotel is within a 15-minute walk of Sutera Harbour and Gleneagles Hospital. Sabah State Mosque and Imago Shopping Mall are also within 1 mi (2 km).

Can I cancel my reservation for free at The LUMA Hotel - A Member of Design Hotels and receive a full refund?

Yes, The LUMA Hotel - A Member of Design Hotels offers free cancellation on select room rates, because flexibility matters! Please refer to The LUMA Hotel - A Member of Design Hotels cancellation policy on our site for more details about any exclusions or requirements.

The LUMA Hotel - A Member of Design Hotels Reviews

The LUMA Hotel - A Member of Design Hotels Reviews

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 8 out of 11 reviews" "
" "5 - Excellent 73%
Rating 4 - Good. 3 out of 11 reviews" "
" "4 - Good 27%
Rating 3 - Okay. 0 out of 11 reviews" "
" "3 - Okay 0%
Rating 2 - Poor. 0 out of 11 reviews" "
" "2 - Poor 0%
Rating 1 - Terrible. 0 out of 11 reviews" "
" "1 - Terrible 0%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

4.4/5

Eco-friendliness

4/5 Good

Marcus, Shah Alam
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for work or holidays
Stayed 4 nights in Oct 2022

5/5 Excellent

Frances, Felton
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very stylish and great helpful staff.
Stayed 1 night in Oct 2022

5/5 Excellent

Alwani
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the design but i wish they make variety of food for breakfast everyday.
Stayed 4 nights in Sep 2022

5/5 Excellent

Ernie
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for business trip
Nice and clean..
Stayed 2 nights in Aug 2022

5/5 Excellent

HON PING
Stayed 2 nights in Jul 2022

4/5 Good

Chia
Stayed 2 nights in May 2022

5/5 Excellent

Caroline
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly you think you knew them before! We were in very good hands , everyone were so nice and smiling. And the decoration of the hotel is fantastic (lots of wood and plants, curved lines, so relaxing... the staircase is stunning, the lobby has many chairs and sofa you can relax on). What was more frustrating was the time we had to wait for breakfast. Too many people (5-6) in the small area, not productive, too crowded to be efficient...
Stayed 3 nights in Apr 2022