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Overview of Ayana Holiday Resort

Photo gallery

Balcony
Balcony
Balcony
View from Room
View from Room

Ayana Holiday Resort

3 out of 5

3.7/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Room Service
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationMount Kinabalu Park Entrance10 min walk
    Popular LocationKundasang War Memorial11 min drive
    Popular LocationDesa Cattle Dairy Farm34 min drive

Choose dates to view prices

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

Deluxe Room, Balcony

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Family House, 3 Bedrooms, Kitchen

  • 204 sq m
  • Sleeps 9
  • 1 Queen Bed

About this area

Ranau

Ayana Holiday Resort is located in Ranau. Notable landmarks in the area include Mount Kinabalu Park Entrance and Kundasang War Memorial. Arnab Village and Kokob Rafflesia Conservation Garden are also worth visiting.
Popular Location

What's nearby

  • Mount Kinabalu Park Entrance - 10 min walk
  • Sosodikon Hill Kundasang - 11 min drive
  • Kundasang War Memorial - 11 min drive
  • Mount Kinabalu Golf Club - 26 min drive
  • Desa Cattle Dairy Farm - 34 min drive

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 73 min drive
View in a map

About this property

Ayana Holiday Resort

3-star guesthouse, walk to Mount Kinabalu National Park
This smoke-free guesthouse features express check-in, express check-out, and a garden. Self parking is free. All 15 rooms offer free WiFi, balconies or patios, and flat-screen TVs with satellite channels. Room service, coffee makers, and free bottled water are among the other amenities available to guests.
Ayana Holiday Resort offers 15 accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include showers. This Ranau guesthouse provides complimentary wireless Internet access. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking is wheelchair accessible

Food and drink

  • Room service available

Conveniences

  • No elevators

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • English
  • Malay

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bathroom

  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

Outdoor space

  • Balcony or patio

More

  • Desk

Policies

Check-in

Check-in from 2 PM - 6 PM
Express check-in
Minimum check-in age - 15

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Alcohol is not served or permitted at this property

Property is also known as

Ayana Holiday Resort Ranau
Ayana Holiday Resort
Ayana Holiday Ranau
Ayana Holiday
Ayana Holiday Resort Ranau, Sabah
Ayana Holiday Resort Ranau
Ayana Holiday Resort Guesthouse
Ayana Holiday Resort Guesthouse Ranau

Frequently asked questions

Is Ayana Holiday Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Ayana Holiday Resort?
Self parking is free at this property.
What time is check-in at Ayana Holiday Resort?
Check-in is from 2 PM - 6 PM. After-hours check-in is not available.
What time is check-out at Ayana Holiday Resort?
Check-out is at 11 AM.
Where is Ayana Holiday Resort located?
Situated in Ranau, this guesthouse is 0.5 mi (0.8 km) from Mount Kinabalu Park Entrance and 4.3 mi (6.9 km) from Kundasang War Memorial. Poring Hot Spring and Tamparuli Suspension Bridge are also within 32 mi (52 km).
3.7
Good
Rating 5 - Excellent. 14 out of 85 reviews
5 - Excellent 16%
Rating 4 - Good. 41 out of 85 reviews
4 - Good 48%
Rating 3 - Okay. 22 out of 85 reviews
3 - Okay 26%
Rating 2 - Poor. 6 out of 85 reviews
2 - Poor 7%
Rating 1 - Terrible. 2 out of 85 reviews
1 - Terrible 2%

3.7/5

Cleanliness

3.7/5

Staff & service

3.0/5

Amenities

3.5/5

Property conditions & facilities

2/5 Poor

Traveled with group
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Property conditions & facilities
Pros: Beautiful greenery scene; Room is big. Cons: Water pressure too low.. hard to shower; Worst soundproofing ever.. I can hear the conversation from next room, and also the footstep outside my room, too much noise; No bedside table.
Stayed 2 nights in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap stay near Kinabalu national park
Very good location, short walk along the road to the national park. Big spacious clean room, with daily cleaning, beautiful location with lovely views. Only issue was things in the room got slightly damp in the morning but really worth it for the cheap price!
Stayed 3 nights in Jan 2019

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room facilities very poor such water heater not function. No basic tv channel. No shelter while walking from front desk
Stayed 2 nights in Dec 2018

3/5 Okay

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, room comfort
Cleanliness issue
Pros: staffs are very friendly, hotel looks great from the outside Cons: room is not clean ( there are stains on blankets, bedsheets, kettle, wall, toilet), toilet is full of bugs at night, weird smell on blanket and towels Overall experience is not good
Stayed 1 night in Sep 2018

3/5 Okay

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pillow got bad stain
The place was awesome but the service not that good. We got pillow with stain and the receptionist did not do anything even we have informed them.

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