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The Imperial Hotel

Star Rating
2 out of 5
Photo gallery

Reviews

4.0 / 5Very Good
48 reviews

Amenities

  • Free WiFi
  • Free Parking
  • Air Conditioning
  • Housekeeping

Map

What's nearby

  • Popular Location
    Sungai Yong Waterfalls
    2 min walk
  • Popular Location
    Kluang Mall
    10 min walk
  • Popular Location
    Kluang Country Club
    3 min drive

Choose dates to view prices

Book online or call:

1 800 1 114 2468
  • Deluxe Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Family Room

    Room Amenities

    • City view
    • Sleeps 5
    More details

About this area

Kluang

In the city centre and near a train station, The Imperial Hotel is in a walkable area with good shopping. Shoppers can check out Kluang Mall, while everyone can enjoy the natural beauty of Gunung Lambak and Zenxin Organic Park. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Sungai Yong Waterfalls - 2 min walk
  • Popular Location
    Kluang Mall - 10 min walk
  • Popular Location
    Kluang Country Club - 3 min drive
  • Popular Location
    Gunung Lambak - 5 min drive
  • Popular Location
    Zenxin Organic Park - 15 min drive

Getting around

  • Johor Bahru (JHB-Senai Intl.) - 64 min drive

About this property

The Imperial Hotel

Hotel in Kluang, near Kluang Mall
Express check-in, express check-out and free WiFi in public areas are available at this hotel. All 24 rooms offer free WiFi, minibars and flat-screen TVs with cable channels. Other amenities available to guests include free newspapers, hairdryers and safes.
The Imperial Hotel offers 24 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with cable channels.
Bathrooms include a shower, complimentary slippers, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The Imperial Hotel features express check-in, express check-out and a lift. Public areas are equipped with complimentary wireless Internet access.

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

Property payment types

MastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

No pets or service animals are allowed at this property.

Property is also known as

  • Imperial Hotel Kluang
  • Imperial Kluang
  • The Imperial Hotel Hotel
  • The Imperial Hotel Kluang
  • The Imperial Hotel Hotel Kluang

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited parking spaces

Conveniences

  • Lift

Guest services

  • Daily housekeeping

Languages spoken

  • Chinese
  • English
  • Malay

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV channels
  • flat-screen TV

Food and drink

  • Minibar

More

  • Free newspapers
  • Iron/ironing board (on request)
  • Safe
  • Slippers
4.0

Very Good

5 - Excellent
12
4 - Good
28
3 - Okay
7
2 - Mediocre
0
1 - Poor
1
4.1
Cleanliness
4.1
Service and Staff
4.6
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I read about parking issue or the lack of it. But i do not encounter any parking problem. I always got the lot and there are demarcated yellow parking lots for hotel guests around the property. My kids also love the TV channels available.

Stayed 3 nights in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient location and clean; staff is very friendly.

Stayed 1 night in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location. Near shopping centre . Easy to find restaurant.

Stayed 2 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place to stay

Stayed 1 night in Jul 2019

4/5 Good

  • Liked: Staff & service, amenities, property conditions & facilities

Staffs were very friendly and helpful. Hotel room was clean but not as clean as it should be. There were many nearby shops and a mall- great shopping!

Stayed 2 nights in Jun 2019

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