Kingwood Hotels

"The whole place felt and smelt so clean. It was a cheap room and we were not expecting much but so very pleased. Only fault was we purposely booked because we thought it had a charging point for an electric vechical but this has not been the case for a while now."

"Was a lovely stay Marina the receptionist was lovely. Only complaint was shower a bit temperamental with the heat "

"Room was very nice clean spacious well maintained. leisure club functional but not a plesant space to relax i would not call this a spa. No treatments availbale during week and no space to sit and relax by pool so more a functional business hotel"

"Had a really enjoyable stay here. Lovely big twin room, No 12 , 1st floor Lewis Carrol. Staff exceptionally helpful 👍 Close to all amenities, shops, restaurants, historical buildings & transport. Would definitely stay again. "

"Friendly staff. Great dinners and decent breakfast. I had an excellent spa treatment but the spa facilities are in need of an upgrade. "

"What is this hotel like if you're not part of the target market? Off-season and mid-week the prices are good, so even without kids we decided to stay. Short version: It's pretty odd, but it works well for the price, and the breakfast is very good. First, it's all set up to be very busy, with online check-in and no human interaction. It's strange to be there when it's quiet, but hard for the systems to adapt. For example though mostly empty, trying to arrange for a check-in before 4pm (when the automated system is programmed to first release your keys) was impossible: The number in the booking email was never answered, and the response to an email request was direction to use a different phone number (with different music) that also was never answered. Showing up early caused a bit of confusion - there is no registration desk, it's computer only. But the 'concierge' staff were lovely, and after consultation with an unseen manager, we were told we could check in early, though for a fee nearly equal to one nights' stay. Not a lot of choice at that point so we agreed, and they kindly looked after luggage until the room was ready. And in the end there was no fee charged. The Kingdom room was good (and would have been great if we'd brought two kids, and ok even with three). We didn't get into the pool, hours are very limited. But the breakfast was far above average for a production breakfast buffet, a good variety. Strange to book for an empty bfast room. But recommended!"

"Room ok needs redecorating. "

"This was definitely a step above the average city centre hotel. Friendly, helpful staff, clean, comfortable room, and great breakfast including a cooked option which was prepared individually. A nice touch to provide a quality bar of chocolate, and some drinks in the room."

"Could not fault this hotel, so clean and welcoming. Was my husband’s 70th birthday, had card and wine delivered to room, such a lovely gesture, then at breakfast they bought an ice cream cake out and sang happy birthday. Amazing staff and hotel. Thank you "