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"Best staff I’ve ever encountered. Nothing is a problem. Anna was always available to help us. She is unbelievable. Cannot fault any member of the Lotus Boutique staff."

"Nous n'avons eu qu'une seule nuit à Hanoï, mais grâce à Jimmy, notre merveilleux hôte, nous avons pu voir bien plus que ce que nous avions prévu. Merci Jimmy pour votre service exceptionnel ! Nous recommandons vivement cet hôtel."

"Bellissimo hotel in una posizione fantastica, dove il personale era così gentile e disponibile che ci siamo sentiti davvero a casa. Le camere erano eccellenti e lo skybar un ottimo posto per trascorrere la nostra ultima serata a Hanoi."

"Lovely staff, great location great amenities"

"Great service and a spectacular breakfast buffet"

"The staff were the best at this location. They are so hospitable and it was the best hotel we stayed in Vietnam. "

"Amazing varieties, room is clean"

"Staff were courteous and friendly. Amenities were satisfactory and the room was clean."

"Jimmi was so very helpful and excellent in his care and customer service and did everything to make my stay wonderful- booking tours, taxis etc which were perfect and didn’t require payment until I checked out. I could see him helping others and would rate him 20/10. The cleaning staff were excellent and this is a very clean, affordable and well located hotel. "