Kayapa Hotels

"The place was had good staff,services and rooms. We enjoyed it."

"We reserved two rooms/apartments and upon checking in they only allowed us to check in to one of them for the first night and would not refund the other room because it was booked on a third-party platform. When we finally got the second room it was in a completely separate building, so the split our group up when there were identical and empty rooms on the same floor in the same building our first room was in. Finally, the place is right next to the road, so you get loud traffic noise all night. This place is terrible. Do not recommend. "

"Staff a little slow in providing service particularly housekeeping and attendants."

"Will not recommend for families. Not too many choices for breakfast. Got charged too much for additional people in the room that accomodates for 4 people."

"Helpful and friendly staff."

"Great location far enough from all the traffic but can easily get places in 10-15 minutes. Staff are very nice. The only issue I had was the whole room transfer and not being told upfront that we will need to transfer the next day. I booked 2 family rooms and did an early paid for early check in on arrival for one room and they put us on adjoining room since they only have one available because of the the 3 other family room they have had was under construction. I was not told that I have to transfer to standard room the next day. The towels can use some upgrade though"

"Never stay here , This is my third booking with them i ask for a little favor due to some uncertain changes and error but they refuse to help"

"A+++"

"No water for free. Cant cook fish and more"