Kawaratai Hotels

"Great service for check-in, dinner and breakfast. "

"温泉でゆっくりできた。"

"Beautiful location "

"Very sweet old style onsen. Water was wonderful and kenseki dinner was a real treat. Staff very friendly courteous and helpful. Beds and linen comfortable and very clean. The hotel is aging. If you are looking for an authentic experience, this is it! "

"Comfortable room, delicious breakfast, and drinking hours included!"

"The rooftop Onsen is wonderful. The hotel is also very close to excellent restaurants."

"Great place up in the mountain with magnificent views. Good wine-tasting and delicious food. Friendly and helpful staff."

"Great hotel for the price. Bigger rooms than standard Japanese rooms too. Very clean, close to train station, car parking available and very friendly staff. Will definitely stay here again."

"Staff were very helpful."

"Very nice place to stay "

"It’s on the convenient location. Breakfast was good and staff were nice"

"Clean room and staffs are nice. They can communicate with simple English making my stay much more comfortable. "

"スタッフは親切、客室は清潔、空調操作のみ温度設定できるとよかったです。"

"スタッフの対応がめちゃくちゃだった。 名前を伝えチェックインするが2泊の予定なのに 1泊と言われ、2泊を伝えるも1泊ですと言われ先払い済みなのにホテル代請求される。 予約画面を見せてようやく対応。 　駐車場を停める場所を聞き、了承を得たが次の日、観光中にめちゃくちゃ電話がかかってきて、出ると駐車場の場所を移動して欲しいと連絡が来て意味がわからない。許可を得たと言っても移動して欲しいと一点張り。予定してたプランを変更してわざわざホテルまで戻ってきた。スタッフ間の連携ができないホテルだと思われる。"

"Bon hotel"

"Good hotels and always spotless. Enjoyed the Onsen. "

"This was the most pleasantly surprising hotel that packs a punch well above it's rating. The hotel is very clean with friendly service, amenities, and great breakfast! The room was extremely spacious, closer to north american sized rooms than Japanese. The room was very clean and towels were replaced daily. Wifi worked reliably and I would stay again in the future"