Search Apart Hotels in Kawagoe

"It’s a small but very clean and nice room. The only “complaint” I’d have is the lack of AC (you have to open the window). Other than that, the staff was very friendly and it’s a nice hotel. "

"The room was clean and the staff were friendly. Centrally located and convenient."

"Good location. Staff friendly and helpful. Room satisfactory however, facilities such as hotel restaurant and bar closed early which was difficult after a days sightseeing. "

"Very nice stay."

"I had a great stay at your hotel. The room was spacious and the staff was super friendly and flexible and was also ready to help. The only thing I want to mention is that I would smell a sewage smell in the bathroom after housekeeping cleaned the bathroom. I wasn’t sure if it was the cleaning solution or cleaning materials used or if it was something else. It was something I noticed and wanted to share with you. This is not a complaint but something I noticed. Thank you for your consideration. "

"The staff are amazing in terms of being helpful. "

"Hotel was very conveniently close to the main Shinjuku train terminal which meant hoping on local or main subway lines was fast and convenient. Hotel room was spacious with a nice shower and bath. My two biggest gripes about the hotel are the lack of Gym and no room service. I guess because there are a million options at your front door it doesn’t make much sense to offer that room service but as I fell ill for a few days I really didn’t want to get out of bed and track down food. Regarding the GYM they mentioned a nearby gym where you can buy daily or weekly passes. Sorry but the notion I should have to pay for a separate package and leave the hotel to go exercise is sad. Especially with the traffic this hotel is dealing with."

"The staff were excellent, the check in process was smooth and quick. The hotel itself was the nicest hotel our entire trip. It was our honeymoon so the staff decided to write us a nice letter congratulating us and well wishes. Overall the hotel is super nice, the 7/11 on the basement level was a huge plus. Would recommend anyone ! 11/10 stars "

"Everything was wonderful. Just hope the hotel will try to change the way of using the elevator to be more efficient in the morning."