"We are very glad we chose this hotel for our last night before flying back to America. Excellent location for that purpose. Their free busshuttle took us on time to the Narita airport 20 min away.
The complimentary breakfast was very enjoyable: label buffet with good quality coffee, meats, fruits, vegetables, 3-4 kinds of miso, rice, desserts, liquors, variety of milks, cereals, yogurt, excelente tomato juice and other juices.
Room comfy with pjs. Bathroom had mild smell and you could see dark rim at the foot of toilet indicating poor scrubbing. That’s my only complaint. It seem like the hotel had glorious times in the past. It has beautiful facilities but it needs better care.
The pool is empty and it show cracks.
The big Japanese garden with cascade and koi fish is a pleasant retreat and relaxing walking place.
The inner courts are beautiful and clean with several meeting rooms, banquet hall, several areas with couches to rest, and even small office with printers, etc.
all areas are quiet and the staff is always attentive.
I was told they even have a manicure salon in the hotel.
Our flight was in the afternoon, so we requested an extended stay and they extended till 2 pm for about $16/hour.
We stayed 1 night, couldn’t see/use much more of their accommodation.
We’re very grateful to a lady at the breakfast buffet very sweet and generous.
Definitely we’ll stay here again, and hope they pay more att to bathroom in rooms and overall recuperate past glory.
"