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Hotel Marroad Karuizawa

Property class: 3.5

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Karuizawa Prince Hotel Ski Resort and Karuizawa Prince Shopping Plaza are located near Hotel Marroad Karuizawa, which provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Treat yourself to spa services, such as a massage, reflexology, or a facial. The on-site restaurant, FONTAINE, serves light fare. In addition to a bar, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a nightstand with lamps, a chair, and a table.

Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Japanese-Western Style Room, Non Smoking

A hotel room with two beds, a bedside table with a lamp, a clock, and a framed picture on the wall.

Japanese-Western Style Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons
  • Free WiFi

View all photos for Twin Room - Non-Smoking With window

A hotel room with two beds, a chair, a small table, and a window with curtains.

Twin Room - Non-Smoking With window

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese-style Room Non-smoking

Minibar (free items), in-room safe, desk, blackout drapes

Japanese-style Room Non-smoking

  • Sleeps 5
  • 5 Double Futons
  • Free WiFi

View all photos for Twin Room Non-smoking

Minibar (free items), in-room safe, desk, blackout drapes

Twin Room Non-smoking

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi
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About the neighborhood

Located in Kyukaruizawa, a neighborhood in Karuizawa, Hotel Marroad Karuizawa is in a shopping district and near a train station. Karuizawa Prince Hotel Ski Resort and Seizan Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Karuizawa Prince Shopping Plaza and Old Karuizawa Ginza Street. Looking to enjoy an event or a game while in town? See what's happening at Karuizawa Indoor Tennis Court or Karuizawa Kazakoshi Park Ice Arena. Spend some time exploring the area's activities, including downhill skiing, snowboarding, and hiking/biking trails. Visit our Karuizawa travel guide
Map
1178 Karuizawa, Karuizawa-machi, Kitasaku-gun, Karuizawa, Nagano-ken, 389-0102

What's nearby

  • A modern interior with a large, colorful sculpture resembling a flower or butterfly.
    Karuizawa New Art Museum
    7 min walk - 0.7 km
  • A waterfront with a shopping plaza named Prince Shopping Plaza.
    Karuizawa Prince Shopping Plaza
    9 min walk - 0.8 km
  • A snow-covered landscape with a mountain in the background, a ski slope, and a town in the valley.
    Karuizawa Prince Hotel Ski Resort
    14 min walk - 1.2 km
  • A person fishing by a calm pond surrounded by autumn trees.
    Kumoba Pond
    18 min walk - 1.5 km
  • Old Karuizawa Ginza Street
    15 min walk - 1.3 km

Getting around

  • Karuizawa Station
    12 min walk
  • Shinshu - Matsumoto Airport (MMJ)
    112 min drive

Restaurants

  • Tully's Coffee
    19 min walk
  • Délifrance 軽井沢店
    17 min walk
  • KUA`AINA
    13 min walk
  • All Day Dining Primrose
    5 min drive
  • IZUTSUYA
    17 min walk

About this property

Hotel Marroad Karuizawa

  • Hotel near Karuizawa Prince Shopping Plaza
  • Located close to Karuizawa Prince Hotel Ski Resort, Hotel Marroad Karuizawa provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Treat yourself to spa services, such as a massage, reflexology, or a facial. The on-site restaurant, FONTAINE, serves light fare. In addition to a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self parking and extended parking
    • A free area shuttle, bike rentals, and RV/bus/truck parking
    • A ballroom, wedding services, and luggage storage
  • Room features
  • All guestrooms at Hotel Marroad Karuizawa offer comforts such as air conditioning and separate sitting areas, in addition to perks like free stocked minibars and bathrobes.
  • Other amenities include:
    • Children's slippers and cribs/infant beds
    • Bathrooms with rainfall showers and bidets
    • 32-inch flat-screen TVs with digital channels
    • Wardrobes/closets, separate sitting areas, and refrigerators

Similar properties

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  • Restaurant
  • Gym
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P16,815 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle
  • Free train station pick-up shuttle
  • Free shopping center shuttle
  • Free ski shuttle
  • Free extended parking on site
  • RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • FONTAINE
  • LUMIERE
  • SYMPHONY

Things to do

  • Bicycle rentals
  • Ski passes
  • Ski storage

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • Art Deco architecture
  • Ballroom
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 PM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 10000.0 per night
Cribs (infant beds) are available for JPY 2000.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: JPY 2000.0 per stay
  • Rollaway bed fee: JPY 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Is Hotel Marroad Karuizawa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Hotel Marroad Karuizawa?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Marroad Karuizawa?

Check-out is at 11 AM.

Where is Hotel Marroad Karuizawa located?

Located near the slopes, this Kyukaruizawa hotel is in the city center, within a 15-minute walk of Karuizawa Ohga Hall and Karuizawa Prince Shopping Plaza, and close to winter sports such as skiing lessons. Karuizawa New Art Museum and Karuizawa Flower Museum are also within 10 minutes. Karuizawa Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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