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Hotel Indigo Karuizawa, An IHG Hotel

Photo gallery for Hotel Indigo Karuizawa, An IHG Hotel

Exterior
Room amenity
Exterior
Suite, 2 Twin Beds | Minibar, in-room safe, iron/ironing board, free cribs/infant beds
Meeting facility

Overview of Hotel Indigo Karuizawa, An IHG Hotel

Hotel Indigo Karuizawa, An IHG Hotel

4.0 star property
9.2 out of 10 Wonderful
9.2/10 Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
Map
18-39 Yashikizoe, Nagakura Karuizawa-machi, Karuizawa, Nagano, 389-0111

Explore the area

  • Popular LocationKaruizawa Prince Shopping Plaza1 min drive
  • Popular LocationKaruizawa Prince Hotel Golf Course2 min drive
  • Popular LocationKaruizawa 72 West Golf Course2 min drive

Room options

About this area

Karuizawa

Hotel Indigo Karuizawa, An IHG Hotel is located in Karuizawa. Myogi-Arafune-Sakukogen Quasi-National Park and Joshin'etsu-kogen National Park reflect the area's natural beauty and area attractions include Karuizawa Lake Garden and Yukawa Furusato Park. Kozensui and Karuizawamachi Botanical Garden are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.
Visit our Karuizawa travel guideOpens in a new window
Map

What's nearby

  • Karuizawa Prince Shopping Plaza - 1 min drive
  • Karuizawa Prince Hotel Golf Course - 2 min drive
  • Karuizawa 72 West Golf Course - 2 min drive
  • Karuizawa Indoor Tennis Court - 4 min drive
  • Karuizawa Prince Hotel Ski Resort - 5 min drive

Getting around

  • Karuizawa Station - 6 min drive
  • Haneda Airport (HND) - 133 min drive

Restaurants

  • Tully's Coffee - 3 min drive
  • 信州そば処 きりさと - 1 min drive
  • 東間そば - 14 min walk
  • 満留井 - 15 min walk
  • Porter House Steak & Grill - 15 min walk

About this property

Hotel Indigo Karuizawa, An IHG Hotel

4-star hotel
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby at Hotel Indigo Karuizawa, An IHG Hotel. Treat yourself to reflexology, aromatherapy, or a massage at HARNN, the onsite spa. Be sure to enjoy a meal at KAGARIBI, the onsite restaurant. Guests can connect to free WiFi in public areas.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and an elevator
  • Coffee/tea in the lobby
  • Guest reviews say great things about the breakfast
Room features
All 155 rooms feature comforts such as air conditioning, as well as perks like safes and minibars.
Extra conveniences in all rooms include:
  • Children's slippers and free infant beds
  • Free tea bags/instant coffee and electric kettles
  • Rainfall showers, bidets, and hair dryers
  • 49-inch flat-screen TVs with satellite channels
  • Heating, daily housekeeping, and phones

Languages

English, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:00 AM for a fee: JPY 4,000 for adults and JPY 2,000 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 6,500; reservation required

Restaurants on site

  • KAGARIBI

Things to do

  • Full-service spa

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 4000 for adults and JPY 2000 for children
  • Hosted evening meal: JPY 6500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Indigo Karuizawa
Indigo Karuizawa, An Ihg
Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa, An IHG Hotel Hotel
Hotel Indigo Karuizawa, An IHG Hotel Karuizawa
Hotel Indigo Karuizawa, An IHG Hotel Hotel Karuizawa

Frequently asked questions

Is Hotel Indigo Karuizawa, An IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Indigo Karuizawa, An IHG Hotel?

As of May 29, 2023, prices found for a 1-night stay for 2 adults at Hotel Indigo Karuizawa, An IHG Hotel on May 30, 2023 start from P 9,896.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Indigo Karuizawa, An IHG Hotel?

Self parking is free at this property.

What time is check-in at Hotel Indigo Karuizawa, An IHG Hotel?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Indigo Karuizawa, An IHG Hotel?

Check-out is at 11:00 AM.

Where is Hotel Indigo Karuizawa, An IHG Hotel located?

Situated in Karuizawa, this spa hotel is 1.1 mi (1.8 km) from Karuizawa 72 West Golf Course and 1.3 mi (2 km) from Karuizawa Prince Shopping Plaza. Seizan Golf Course and Minamigaoka Art Museum are also within 1 mi (2 km).

Hotel Indigo Karuizawa, An IHG Hotel Reviews

Hotel Indigo Karuizawa, An IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 71 out of 99 reviews" "
" "10 - Excellent 72%
Rating 8 - Good. 20 out of 99 reviews" "
" "8 - Good 20%
Rating 6 - Okay. 4 out of 99 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 1 out of 99 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 3 out of 99 reviews" "
" "2 - Terrible 3%

9.5/10

Cleanliness

9.1/10

Staff & service

9.5/10

Amenities

9.4/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Excellent

Cheng An

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot spring is amazing. It washed away all the tiredness.
Stayed 1 night in Apr 2023

8/10 Good

Christian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean comfortable
Stayed 1 night in Mar 2023

10/10 Excellent

Alan

Stayed 1 night in Feb 2023

10/10 Excellent

Amanda

Stayed 2 nights in Feb 2023

10/10 Excellent

James

10/10 Excellent

Krisman

Stayed 1 night in Dec 2022

10/10 Excellent

Sharon

Stayed 1 night in Jun 2022

10/10 Excellent

Vitaly

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great property. Very modern with attentive staff.
Stayed 2 nights in Jun 2022

10/10 Excellent

Gerson

Stayed 1 night in Jun 2022

10/10 Excellent

Lilian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tranquil atmosphere
Stayed 1 night in May 2022