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Hotel Indigo Karuizawa by IHG

4.0 star property
Hotel with a full-service spa, near Karuizawa Prince Shopping Plaza

Choose dates to view prices

Photo gallery for Hotel Indigo Karuizawa by IHG

Lobby
Breakfast, lunch, dinner served; Italian cuisine, garden views
Minibar, in-room safe, soundproofing, iron/ironing board
Exterior
Body treatments, aromatherapy, facials, reflexology
Hotel Indigo Karuizawa offers dry cleaning, a cozy lobby fireplace, Italian dining at KAGARIBI, and relaxation at HARNN spa. Enjoy free self parking, high-speed WiFi, and a 24/7 gym.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • 24/7 front desk
  • Parking included
The current price is P16,828
P20,918 total
Oct 13 - Oct 14
Public bath

Spa

Harnn has a variety of ways to relax and unwind. The hotel's spa offers massages as well as pampering treatments such as aromatherapy, facials, and reflexology.

Body treatments, aromatherapy, facials, reflexology
Property amenity

Room options

Check availability for these dates

Tonight

Sep 18 - Sep 19
Check availability for tonight Sep 18 - Sep 19

Tomorrow

Sep 19 - Sep 20
Check availability for tomorrow Sep 19 - Sep 20
Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 1 King Bed (Private Garden)

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Private Garden)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Rainfall showerhead
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible, Garden View

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Accessible, Garden View

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Sofa bed
Hair dryer
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Garden View

View from room

Standard Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Rainfall showerhead
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed, River View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Rainfall showerhead
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Rainfall showerhead
  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room (Upgraded)

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room (Upgraded)

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Rainfall showerhead
  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, River View (with View Bath)

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, River View (with View Bath)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Rainfall showerhead
  • 32 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds

View from room

Suite, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
  • 64 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Garden View

View from room

Standard Room, 2 Twin Beds, Garden View

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Rainfall showerhead
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Private Garden)

View from room

Standard Room, 2 Twin Beds (Private Garden)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Rainfall showerhead
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, River View

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, River View

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Rainfall showerhead
  • 32 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible, River View

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Accessible, River View

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Rainfall showerhead
  • 32 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, River View (with View Bath)

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed, River View (with View Bath)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Rainfall showerhead
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, soundproofing, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
  • 64 sq m
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Map
18-39 Yashikizoe, Nagakura Karuizawa-machi, Karuizawa, Nagano, 389-0111

What's nearby

  • Karuizawa Prince Shopping Plaza - 20 min walk - 1.7 km
  • Karuizawa 72 West Golf Course - 20 min walk - 1.7 km
  • Karuizawa Prince Hotel Ski Resort - 3 min drive - 1.7 km
  • Old Karuizawa Ginza Street - 4 min drive - 4.1 km
  • Karuizawa Taliesin - 4 min drive - 3.3 km

Getting around

  • Karuizawa Station - 8 min drive

Restaurants

  • ‪Tully's Coffee - ‬3 min drive
  • ‪All Day Dining Primrose - ‬4 min drive
  • ‪moomin cafe - ‬2 min drive
  • ‪出汁と信州ごはん 佐久屋本店 - ‬3 min drive
  • ‪レストラン ポルト (RESTAURANT PORTO) - ‬4 min drive

About this property

Hotel Indigo Karuizawa by IHG

Upscale hotel near Karuizawa Prince Shopping Plaza
At Hotel Indigo Karuizawa by IHG, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. Treat yourself to a body treatment, a massage, or reflexology at Harnn, the onsite spa. The on-site Italian cuisine restaurant, KAGARIBI, offers breakfast, brunch, lunch, dinner, and garden views. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a 24-hour gym.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), coffee/tea in the lobby, and a front-desk safe
  • An elevator, bicycle tour information, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 155 rooms feature comforts such as air conditioning, as well as perks like safes and sound-insulated walls.
Extra conveniences in all rooms include:
  • Children's slippers and free infant beds
  • Free tea bags/instant coffee and electric kettles
  • Rainfall showers, bidets, and shower/tub combinations
  • 49-inch flat-screen TVs with satellite channels
  • Decks/patios, wardrobes/closets, and heating

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,200 for adults and JPY 2,100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available on weekdays for a fee of JPY 7,000; reservation required

Restaurants on site

  • KAGARIBI
  • KAGARIBI
  • LOBBY LOUNGE

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 4200 for adults and JPY 2100 for children
  • Hosted evening meal: JPY 7000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Indigo Karuizawa
Indigo Karuizawa By Ihg
Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa by IHG Hotel
Hotel Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa by IHG Karuizawa
Hotel Indigo Karuizawa by IHG Hotel Karuizawa

Frequently asked questions

Is Hotel Indigo Karuizawa by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Indigo Karuizawa by IHG?

As of Sep 18, 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Karuizawa by IHG on Oct 13, 2025 start from P 16,828.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Indigo Karuizawa by IHG?

Self parking is free at this property.

What time is check-in at Hotel Indigo Karuizawa by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Indigo Karuizawa by IHG?

Check-out is at 11:00 AM.

Where is Hotel Indigo Karuizawa by IHG located?

Situated in Karuizawa, this spa hotel is within 1 mi (2 km) of Karuizawa 72 West Golf Course, Seizan Golf Course, and Minamigaoka Art Museum. Karuizawa Prince Hotel Golf Course and Karuizawa Prince Shopping Plaza are also within 2 mi (3 km).

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Reviews

Hotel Indigo Karuizawa by IHG Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 265 out of 365 reviews
Rating 8 - Good. 73 out of 365 reviews
Rating 6 - Okay. 17 out of 365 reviews
Rating 4 - Poor. 3 out of 365 reviews
Rating 2 - Terrible. 7 out of 365 reviews

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Excellent food, staff and onsen! Will definitely stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

eirini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet yet close to shopping and train station. Lovely place. I wish the restaurant would offer more Japanese meal options for lunch and dinner.
Stayed 3 nights in May 2025

8/10 Good

Bee Imm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel & we had a river view room which was lovely! We woke up every morning to see pine trees outside & a glimpse of the stream, simply wonderful. Hotel is not far from the outlet mall & there is a shuttle to bring you there which is convenient as mall is next to train station.
Stayed 4 nights in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing rooms and facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Suen Suk Kwan

Liked: Staff & service, amenities, property conditions & facilities
Very comfortable, relax and enjoyable trip in Karuizawa
Stayed 2 nights in Nov 2024

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning design, great service, good food, well priced for 2 or 3 night stay. Loved it!
Stayed 3 nights in Nov 2024

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious quiet spa destination with the largest most comfortable western-style rooms I’ve ever stayed at in Japan.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has different atmosphere and vibe. We had pleasant stay and hopefully we could visit again next time when we visit Karuizawa
Stayed 1 night in Nov 2024

10/10 Excellent

AZMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very tastefully styled property with comfortable rooms and a very pleasant atmosphere. Breakfast was excellent. I also really enjoyed in on-site public bath. There was plenty of parking during my stay. I would return to this property.
Stayed 3 nights in Jan 2025

10/10 Excellent

I-CHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a decent size and nicely decorated. The staff was very attentive and responsive. Not much around at a walking distance, but if you rent a car it’s ok. I would definitely stay here again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, spacious room with nice garden view.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Indigo Karuizawa was by far, the best hotel we stayed at during our stay in Japan. The grounds were very modern and the rooms were amazingly well designed while being very spacious and quiet. Amazing spot to take a break during your Japan travels.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sheranjit

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Mar 2025

10/10 Excellent

Per Normann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We simply wanted to relax together on the room balcony and in the bar and restaurant. For our requirement the hotel was perfect
Stayed 2 nights in Jun 2024

10/10 Excellent

Margery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautifully designed: peaceful, zen like, modern and sophisticated. Staff and service excellent. Breakfast buffet was wonderful with wide array of choices. Dinner was outstanding.
Stayed 6 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel near golf, and Princess Shops. Professional, bilingual staff. Thanks 😀
Stayed 1 night in Nov 2024

10/10 Excellent

Kwok

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2024

10/10 Excellent

Vincent

Liked: Amenities, property conditions & facilities
Fabulous
Stayed 1 night in Sep 2024

10/10 Excellent

Fong Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & comfortable. Good experience.
Stayed 1 night in Feb 2024

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my two-week trip to Japan, one of the most memorable experiences was our stay at Hotel Indigo Karuizawa, An IHG Hotel. The experience was excellent, with warm and welcoming staff. The rooms were spotless and more spacious than others we stayed in. While the location wasn’t as central, with having attractions within walking distance, it was conveniently close to the mall and train station via taxi. Although we didn’t get a chance to try the on-site restaurant, the onsen was a standout feature and a key reason we chose this hotel, despite it being the most expensive of our trip. Out of the six hotels we stayed in, this was definitely one of our favorites, and I highly recommend it.
Stayed 1 night in Sep 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff is great and provided very good service. The room is small and thought it might be in a little better condition and be a little more luxurious as the website seems to be a bit deceiving when booking. If you add breakfast to your rate, it’s really a good breakfast with options, but not a buffet, which was preferred for us, and the food is very good. Good service at the restaurant. Good amenities as far as free coffee/tea for the morning and nice social hour in the evening. Good location as it’s close to Shinjuku Station with subway access and train access. Good shopping just one stop away at Shinjuku Sanchome.
Stayed 2 nights in Sep 2024

8/10 Good

Senna Mei San

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and comfortable hotel.

It was a relaxing and comfortable stay. Hotel staff were all very helpful and friendly. The hotel lobby has a welcoming and warm fireplace, it was perfect on a cold day. The room was very clean and spacious. If I have to be picky, then there was only a small sofa which very tightly fit two persons. There is a balcony where there are lawn chairs. It was too cold to sit outside. The hotel has separated buildings so to go from your room to the restaurant or lobby or spa, you have to walk outside and it was cold when we went so that was not so nice. If the trip was not in winter, then it is perfect. The breakfast had pretty good selections. I also liked the shuttle service that takes you to the train station from the hotel.
Stayed 1 night in Jan 2025