Hotels near Kaplan Arena

"I was in town to play the Second Sundays festival. I thought it might be more comfortable to go ahead and get a room there rather than drive from Norfolk early in the morning through the tunnel and such. I called ahead to say my traveling companion was in a wheelchair. But I did not need a full walk-in shower, but we did need to know that the chair would fit through the bathroom door frame so she would have access to a toilet and a bath. We were told it would be dependent on the width of the wheelchair because they are made differently. I felt confident because my friend uses a child’s wheelchair. We got in late after a gig. The door frame was not even close. No wheelchair would ever fit through it. We borrowed a chair from the lobby, hoping we could use it as a transfer chair, but it made for a challenging evening for my dear friend. In the morning, we just needed to get cleaned up and go. That’s when we found out the handle for the faucet was broken and there was no way to turn the water temperature. We had no time, and we’re forced to take a cold bath. I did what I could with the coffee cup to add enough hot water from the sink to help, but we ran out of time for it to be comfortable. My friend opted not to take a bath at all and that’s how we went to the festival. We would have been much more comfortable if we stayed home, got cleaned up, and just drove early to the festival. I was very frustrated and unsatisfied and told the hotel but we got no response from them."

"Bright, clean, comfortable! Parking easy. Staff friendly & helpful. A most pleasant stay that we will do again!"

"Shout out to the Front Desk staff Lacrystal. She has paid attention and addressed my concerns for the three stays I have had at the facility."

"Pools were clean and comfy"

"DNU"

"Although the hotel is quite dated, it was extremely clean and well maintained. The room was spacious and provided everything we needed. The one negative was the air con unit was quite noisy. Other than that I would definitely recommend to others. The location in respect to Williamsburg was excellent and a pleasant walk into the town itself."

"Excellent snacks in the evening and breakfast. Very nice staff. Great location 3 blocks from the historic town. Easy walking to lots of restaurants. Free parking. Safe location."

"Room and property was very clean and quiet and in very good shape. Slightly confusing with many buildings so took a little bit to figure out where you were. Walking distance to Colonial Williamsburg and lots of shops and restaurants. Keurig coffee in the room which was nice but any more than that you need to walk to the lobby coffee shop."

"Proprietors were extremely friendly! Breakfast was incredibly good! (Especially those potatoes!) Prime location to visit Colonial Williamsburg! Beautiful home!"