Hotels with Spa in Kantenah, Quintana Roo

"Staff was courteous & always helpful, David & Cielo (concierge) both were helpful. Just one feedback, this hotel needs to have more vegetarian food option as they had very less & we could not enjoy food. "

"Amazing spa"

" We had a fantastic week at Grand Palladium Kantenah, staying in the Family Selection section. Check-in was smooth—our room was ready within 15 minutes of arrival, and our butlers Karen and Erick were amazing. Family Selection gave us access to a private pool with great food and drinks, The Nest restaurant (excellent breakfast, dinner, and pre-dinner cheeses), and TRS lunch spots with upscale food. While we didn’t try TRS dinner venues to stay with our kids, the lunch options were noticeably better than similar ones in White Sand. We tried the steakhouse, Brazilian, Argentinian, Mexican, and Italian restaurants—all were fantastic. On our last night, we booked the Bravo Dinner & Show, which had elevated cuisine and entertainment, though it comes with an extra charge. Joel at the main pool bar in Kantenah/Colonial was the MVP—he made sure we always got top-shelf drinks and treated us like VIPs. The beach wasn’t the best, but staff kept it clean, and a short walk north led to a much nicer stretch. The resort is huge, but shuttles made it easy to get around. Staff everywhere were kind, attentive, and made us feel truly special. Highly recommend Family Selection for comfort, service, and elevated dining."

"Friendly fun environment "

"Clean rooms, food is good, all service is excellent 👌 Love the place"

"Todo exelente"

"The whole resort was amazing overall—It was beyond our expectations! We were in room 6210 from Sept 26th- October 3rd. The room was Massive & super clean, Luiza was great when we asked her for room cleaning. We never felt sketched out or felt like we had to keep looking back at anybody Every single person that worked at the resort were friendly and had smiles on their faces. Ricardo R. Was one of our regular server at the restaurants we went to and he was really helpful, very nice & took care of us very well! I wish I memorized everybody’s names because they were all great. I’ve already recommended this resort to people I know! They won’t disappoint! "

"Excellent "

"I had a fantastic stay!!! "