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Candlewood Suites Kansas City Airport

2.0 star property
Stay connected on-the-go with high-speed WiFi then fuel up for your day ahead with freshly brewed coffee in the lobby.

Choose dates to view prices

Located near the airport, Candlewood Suites Kansas City Airport offers a convenient retreat with free in-room WiFi, a 24-hour gym, and dry cleaning/laundry services. Guests can unwind at the lobby coffee station or plan their day using tour/ticket assistance. With barbecue grills and free newspapers available too.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

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Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Extended parking fee: USD 10 per day
  • Pet fee: USD 25 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Candlewood Suites Kansas City Airport pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for a fee. Extended parking is available for USD 10 per day. Limited spots are available.

What time is check-in at Candlewood Suites Kansas City Airport?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Candlewood Suites Kansas City Airport?

Check-out is at noon.

Does Candlewood Suites Kansas City Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Candlewood Suites Kansas City Airport located?

Located in KCI, this hotel is 1.1 mi (1.7 km) from KCI Expo Center and 3.1 mi (5 km) from Tiffany Greens Golf Course. North Courtyard and Amity Woods Nature Park are also within 6 mi (10 km).

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Reviews

Reviews

8.4

Very Good

8.6

Cleanliness

8.6

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 177 out of 376 reviews
Rating 8 - Good. 125 out of 376 reviews
Rating 6 - Okay. 35 out of 376 reviews
Rating 4 - Poor. 21 out of 376 reviews
Rating 2 - Terrible. 18 out of 376 reviews

Reviews

Verified

8/10 Good

michelle

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Apparenly furniture isnt moved to vacuum. Moved recliner and found a hat from a previous occupant. Also found dirty comb on the batheroom floor as we were making sure we didnt miss anything in our packing. YUCK.
Stayed 2 nights in Oct 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Tey front desk lady was as sweet as she could be. The problem was when we walked in the room, about 25 hugs were running all around the kitchen counter. The glass in the bathroom had a cover top but was dirty woth white toothpaste remnant in the bottom and there were 3 dried pasta noodles in one of the kitchen drawers. We were driving for 2 days straight and arrived at midnight and left at 5 am. Beds were clean as was the shower but I would probably book somewhere else next time
Stayed 1 night in Sep 2020
Verified

4/10 Poor

Michael

Disliked: Room comfort

worst hotel I have ever stayed in.

Well they did t have the room we wanted due to plumbing problems so they gave us a room with a queen bed instead of a king. We went down and told them so they “upgraded” to a suite with the ac in front room and nothing in bedroom. It was very hot and we had to go buy a fan just to stay cool. The bed was very hard like they went to a mattress store and bought a $200 mattress and called it luxury. We will never stay at that hotel again it was very disappointing.
Stayed 2 nights in May 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room. Refrigerator was nice. Check in staff was very friendly.
Stayed 1 night in Feb 2020
Verified

8/10 Good

brs1

Liked: Cleanliness, amenities
Had a very short stay. Room was very clean. It was nice to have a full kitchen. There was no breakfast.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Front desk guy didn’t seem to know what he was doing. Lady who came to help him REEKED of smoke. Charged my regular card initially even after telling them it was an Orbitz reservation. Claimed it would come off. I’m sure I’ll have to call. Hotel didn’t look like it had been upgraded in 20+ years. Now I know why I never stay at IHG properties. They give franchises to anybody apparently.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price!

Enjoyed our stay at Candlewood! It was quiet and the right price for us!
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport convenience

We were given a kitchenette - don’t know if all units have same. Convenient and easy! Would stay there again!
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found our room to be clean, comfortable, clean and was so much more than we expected. They do need more parking that is easier to navigate. Everyone was friendly and very helpful! I would recommend this place to anyone!
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Verified traveler

Liked: Amenities
Disliked: Cleanliness
The previous occupant of this room left behind several of his credit cards, blank checks, and a large vape cartridge on the kitchenette counter. Made me wonder about the overall cleaning of the unit. Office staff was just so-so, not particularly friendly or helpful during a couple of interactions. I had just come from a 3 day stay at the Candlewood Suites in Lenexa and the difference was amazing. The Lenexa staff were so friendly and helpful in comparison to the Airport staff. And the Lenexa unit was obviously newer and in better repair.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight

There was no soap in the dispenser in the bath tub. otherwise nice room.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall property was clean and well worth the price. Just wish they offered breakfast. Staff was very friendly. I would stay there again for sure!
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Tammy

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Housekeeping lacking this trip.

We usually stay here when we are visiting our son in Kansas City. The beds are comfortable and the room is clean. This stay the room was not as expected. Hair was on the bathroom counter and in the shower. They have shampoo, conditioner and body soap in dispenser bottles in the shower which I like using over the little bottles. The problem was that the only bottle that had anything in it was the shampoo so no conditioner or body soap. Made for a bad morning. I told someone at the front desk and he promptly apologized and offered to send someone to the room which we declined since had already showered. My
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Vi

Liked: Cleanliness, amenities
Close to MCI, shuttle service, helpful and friendly staff, very nice room. Would definitely stay again.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked having the frig. Wished there was breakfast.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Randa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

Nice place.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms—parking lot cramped. Toiletries weren’t filled along with forgotten dirty washcloth
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed the night prior to a flight. The shuttle took us to the airport and picked us up! The room was nice and the people friendly!
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Verified traveler

Liked: Room comfort

A fine, budget stay.

We booked through Hotels.com and paid extra because we wanted two rooms. Main goal with two rooms was that we would have a sofa to relax on while in the room. When we checked in, we were given a one room suite that had no sofa. The person at the front desk said that it was because we booked at Hotels.com and they randomly assign rooms. She checked, and all two-room suites were booked - so we didn't get a two room suite. The room that we were in had a little table, but no chairs. For sitting, we pulled the table over to the bed and sat on that. For silverware, the room had one spoon and one fork. Overall, though, the room was clean and comfortable. It was in better condition than I had expected. The hotel itself was quiet overnight - and we slept well. I thought the hotel had a breakfast, but, no breakfast offered. The kitchen and bathroom both had cockroaches. The nice thing is that they were small, and we saw them before nighttime, so we could make sure all food was sealed and away. While we weren't thrilled about the bugs, we would rather have had them present then be in the room the next day after the exterminator would show up and spray chemicals in the room. Overall, we were comfortable and "made do". I was disappointed with Hotels.com (getting wrong room). It would have also been nice if the hotel would have offered to comp us something due to the cockroaches and the lack of furniture in the room. Oh, well.
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When we arrived the clerk could not find our reservation. Finally he found it and gave us our keys. We entered the room and someone was in our room. Quiet a shock at 1 am. for us and the people who had the room.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service !!!’ Great receptionist !!!!
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and excellent counter staff. No pool:( no pool
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Candlewood Suites lights the way!

Staff were exceptionally customer focused. I don't think I've received better service.
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
The initial room we were checked into wasn’t clean.
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities
I was charged by Expedia AND charged by the property for my stay. When I contacted the property to remedy the situation, I was told it would be taken care of. When the charge was still showing up on my bank statement, I called the property again to follow-up and verify it was truly taken care of. When I called the second time, I was told that they couldn’t do anything for me. The woman I spoke to told me that she didn’t care what charges my account showed, she would not refund the amount that my statement was showing, despite me attempting to bring in my bank statement to show her proof. So, I paid $400 for a hotel which was definitely NOT even worth the amount I had already paid through Expedia. Maybe if I had a great stay with a nice room and great customer service, I would be more understanding, but I am furious, to be honest!
Stayed 2 nights in Jul 2019