"This hotel is a very well appointed with an exceptionally helpful staff. It boasts a number of restaurants on site, including a rooftop bar with majestic views of the city. Best breakfast buffet I've ever had. "
" Our stay was for 4 nights & overall our stay was good.
Night 1 & 2 the centrally controlled balcony light was turned off by 10pm.
Night 3 it wasn’t turned off until 3am.
Night 4, I called reception at midnight & asked for the light to be turned off. Was told ‘Yes’. Never happened, it went off at 3am.
The volume was showing maximum however you could barely hear it, especially with the live music from the BSB stage next to the hotel.
A staff member brought a specific remote for the tv & adjusted...
"Great stay overall. Cleanliness, restaurant, staffs are great but one thing this hotel lacks is the WiFi connectivity. WiFi sometimes connects well and sometimes disconnects. For people who want to work with laptop, it could get frustrating at a time. "
"Room was comfortable, view of the ocean nice. Shower good. Food was good, except in the morning, the breakfast buffet was not ready at 6 am, no warm food."
"I would like to comment that your staff Nora has serve us excellent service, she has done an extra mile for us, she is a keeper, you should promote her because of her excellent service towards us. We are very happy of her service. I stay there from 5th July until 9th July 2025, We will recommend this hotel to our family and friends. "
"Great stay for a few nights. The property and the rooms are a bit old looking but overall nice enough for what we needed. We had to ask several times for hand soap because there wasn't any in our room, but they got us some eventually. The hotel breakfast is amazing, so many options for a buffet. I was really impressed. The restaurant was very good too."
"They call me Papa, after many stays they are Family now.. in the restaurant they order my food, papa cannot have this..not good for you..the girls are my Daughters now so i go buy chocolate bars for them for taking care of me.. the rooms are all spacious, large comfortable bed, couch, big screen tv, many channels, the bathroom is big enough to move around in comfortably.. there is kitchenette in the room, Large refrigerator, not mini fridge.. the pool is large, clean and great fun… the cake shop...
"I couldn’t get mobile phone reception in my room and there are no fitness facilities onsite. Staff are helpful and friendly but rooms are noisy as the rooms and hallway are all tiled and not sound proof."
"it was only a smoking room available with a queenbed and it smelled sooo ugly that we needed to change to a smaller room with two single bed. the breakfast was almost empty, they didn’t refill and some guest didn’t got any food. (still 1 hour before finish) it’s a disappointing experience but the hotel itself could be not bad if they treat everything a bit better and with more heart."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Top KWPLH Sun Bear Sanctuary Hotel Reviews
Four Points by Sheraton Balikpapan
10/10 Excellent
"Beautiful hotel! Clean, modern, great service. Highly recommend!"
"This hotel is a very well appointed with an exceptionally helpful staff. It boasts a number of restaurants on site, including a rooftop bar with majestic views of the city. Best breakfast buffet I've ever had. "
"Most disgusting, filthiest hotel i have ever stayed in. As soon as you step into the lifts, you can feel the grime. Things didn’t get better in the room. This place is in no way set ip for Western tourists. No alcohol was permitted, the food is rubbish, and the view out our window was the runway of the airport across the road. As there was no double glazing, we heard the planes land & take off from 5am -10pm. Do yourself a favour, stay elsewhere."
If a restful vacation is part of your travel plans, Kemala Beach might be the perfect place to seek out during your trip to Balikpapan. While you're in the area, wander around the natural setting.
What's the area like around KWPLH Sun Bear Sanctuary?
KWPLH Sun Bear Sanctuary is located in Balikpapan. Balikpapan is home to 102 hotels and other accommodations, so you can find something that's perfect for your stay.
What's the best hotel to stay near KWPLH Sun Bear Sanctuary?
If I need to cancel the hotel reservation for my stay near KWPLH Sun Bear Sanctuary, will I receive a refund?
Yes, the majority of room reservations are fully refundable if cancelled before the accommodation's cancellation deadline, which often is within 24-48 hours of your scheduled arrival. If your reservation is non-refundable, you might still have the option to cancel and get a refund within 24 hours of your booking. Enter dates in and click on "Search", then use the filter option "fully refundable" to get the best deals near KWPLH Sun Bear Sanctuary.
Where can I learn more about changing or cancelling my trip in the area near KWPLH Sun Bear Sanctuary?
To access more information about updating your stay near KWPLH Sun Bear Sanctuary or cancelling it, head over to our customer service page.
