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Palazzo Hotel Kulai

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Free WiFi
Free WiFi
Free WiFi
Free WiFi

Overview of Palazzo Hotel Kulai

Palazzo Hotel Kulai

2 out of 5

3.8/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
5006, Jalan Kenari, Bandar Putra, Kulai, 81000

Explore the area

  • Popular LocationIOI Mall Kulai9 min walk
  • Popular LocationIOI Palm Villa Golf & Country Resort3 min drive
  • Popular LocationAeon Mall Kulaijaya4 min drive
  • AirportJohor Bahru (JHB-Senai Intl.)11 min drive

Choose dates to view prices

About this area

Kulai

Palazzo Hotel Kulai is located in Kulai. Travelers who have shopping on the agenda can visit IOI Mall Kulai and Aeon Mall Kulaijaya, while those looking for another kind of activity may want to check out IOI Palm Villa Golf & Country Resort. Mural Street and Austin Heights Water & Adventure Park are also worth visiting.

What's nearby

  • IOI Mall Kulai - 9 min walk
  • IOI Palm Villa Golf & Country Resort - 3 min drive
  • Aeon Mall Kulaijaya - 4 min drive
  • Hutan Bandar Putra - 4 min drive
  • Palm Resort Golf and Country Club - 10 min drive

Getting around

  • JB Sentral - 27 min drive
  • Senai International Airport (JHB) - 11 min drive

About this property

Palazzo Hotel Kulai

Hotel with free parking, near IOI Mall Kulai
Along with 24-hour room service, this hotel has a 24-hour front desk and express check-in. Self parking is free. Other amenities include express check-out and free newspapers. All 35 rooms provide free WiFi, 24-hour room service, and flat-screen TVs. Guests will also find free bottled water and showers.
Palazzo Hotel Kulai offers 35 air-conditioned accommodations with complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 24-hour room service

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • Chinese
  • English
  • Indonesian
  • Malay

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa and Mastercard
Safety features at this property include a first aid kit

We should mention

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property

Property is also known as

Palazzo Hotel Kulai
Palazzo Kulai
OYO 250 Palazzo Hotel
OYO 250 Palazzo Kulai
Palazzo Kulai
Hotel Palazzo Hotel Kulai Kulai
Kulai Palazzo Hotel Kulai Hotel
Hotel Palazzo Hotel Kulai
Palazzo Hotel Kulai Kulai
OYO 250 Palazzo Hotel Kulai
Palazzo Hotel
Palazzo
Palazzo Hotel Kulai Hotel
Palazzo Hotel Kulai Kulai
Palazzo Hotel Kulai Hotel Kulai

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 4 out of 28 reviews
5 - Excellent 14%
Rating 4 - Good. 16 out of 28 reviews
4 - Good 57%
Rating 3 - Okay. 6 out of 28 reviews
3 - Okay 21%
Rating 2 - Poor. 1 out of 28 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 28 reviews
1 - Terrible 4%

3.7/5

Cleanliness

4.1/5

Staff & service

2.0/5

Amenities

3.7/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness
No frills bare minimum
This was a last minute booking for a one night stay to reach Senai airport in the morning. It was just ok for that. No frills, small room with coffee cups but no kettle or coffee--was told coffee only in family rooms? OK for one night with no expectations. Caution: the gps coordinates shown by hotels.com is incorrect but Google will get you there if you put in the actual address
Stayed 1 night in Nov 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

3/5 Okay

Stayed 1 night in Feb 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Very pleasant and enjoyable only the use of wifi in room is weak.
Stayed 1 night in Oct 2018