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Hako Hotel Mount Austin

Photo gallery for Hako Hotel Mount Austin

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Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of Hako Hotel Mount Austin

Hako Hotel Mount Austin

3 out of 5

4.2/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
17-02, 17-03, 17-04, JALAN AUSTIN HEIGHT 8/3, Johor Bahru, Johor, 81100

Explore the area

  • Popular LocationAustin Heights Water & Adventure Park2 min walk
  • Popular LocationSunway College Johor Bahru7 min walk
  • Popular LocationAustin Hills Country Club19 min walk
  • AirportSingapore (SIN-Changi)42 min drive

Choose dates to view prices

About this area

Johor Bahru

Located in Johor Bahru, Hako Hotel Mount Austin is in the business district. Travelers who have shopping on the agenda can visit Johor Bahru City Square and Paradigm Mall Johor Bahru. Singapore Zoo and Austin Heights Water & Adventure Park are also worth visiting.

What's nearby

  • Austin Heights Water & Adventure Park - 2 min walk
  • Sunway College Johor Bahru - 7 min walk
  • Austin Hills Country Club - 19 min walk
  • AEON Tebrau City - 4 min drive
  • Hospital Sultan Ismail - 4 min drive

Getting around

  • JB Sentral - 13 min drive
  • Changi Airport (SIN) - 42 min drive

About this property

Hako Hotel Mount Austin

3-star hotel near Hospital Sultan Ismail
Along with a snack bar/deli, this smoke-free hotel has a 24-hour front desk and free WiFi in public areas. All 45 rooms offer free WiFi, Smart TVs, and free bottled water. Other amenities available to guests include hair dryers, showers, and desks.
Hako Hotel Mount Austin offers 45 air-conditioned accommodations with complimentary bottled water and hair dryers. Smart televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Johor Bahru hotel provides complimentary wireless Internet access.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Snack bar/deli

Conveniences

  • Elevator

Guest services

  • 24-hour front desk

Languages spoken

  • Chinese
  • English
  • Malay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • Smart TV

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 50 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hako Hotel Mount Austin Hotel
Hako Hotel Mount Austin Johor Bahru
Hako Hotel Mount Austin Hotel Johor Bahru

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 12 out of 27 reviews
5 - Excellent 44%
Rating 4 - Good. 11 out of 27 reviews
4 - Good 41%
Rating 3 - Okay. 2 out of 27 reviews
3 - Okay 7%
Rating 2 - Poor. 1 out of 27 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 27 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a comfortable stay.
Stayed 1 night in Jun 2020

4/5 Good

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient. Staff friendly and hotel is cleanliness is good
Stayed 3 nights in Jul 2020

4/5 Good

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s new hotel, nice design and clean, will stay again
Stayed 1 night in Jul 2020

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Stay
Comfy mattress, pillow n comforter. Room was cleaned and well maintained. Highly recommended.
Stayed 1 night in Jun 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mako hotel
The experience was amazing, brand new hotel in a good location
Stayed 1 night in Feb 2020