4/5 Good
Jeffrey Bok
Business traveler
Aug 10, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Hako Hotel Mount Austin
Photo gallery for Hako Hotel Mount Austin
Overview of Hako Hotel Mount Austin
Hako Hotel Mount Austin
4.2/5 Very Good
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- 24/7 front desk
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
- Social distancing
17-02, 17-03, 17-04, JALAN AUSTIN HEIGHT 8/3, Johor Bahru, Johor, 81100
Explore the area
- Austin Heights Water & Adventure Park2 min walk
- Sunway College Johor Bahru7 min walk
- Austin Hills Country Club19 min walk
- Singapore (SIN-Changi)42 min drive
Choose dates to view prices
About this area
Johor Bahru
Located in Johor Bahru, Hako Hotel Mount Austin is in the business district. Travelers who have shopping on the agenda can visit Johor Bahru City Square and Paradigm Mall Johor Bahru. Singapore Zoo and Austin Heights Water & Adventure Park are also worth visiting.
What's nearby
- Austin Heights Water & Adventure Park - 2 min walk
- Sunway College Johor Bahru - 7 min walk
- Austin Hills Country Club - 19 min walk
- AEON Tebrau City - 4 min drive
- Hospital Sultan Ismail - 4 min drive
Getting around
- JB Sentral - 13 min drive
- Changi Airport (SIN) - 42 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Family friendly
- Snack bar/deli
Conveniences
- Elevator
Guest services
- 24-hour front desk
Languages spoken
- Chinese
- English
- Malay
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
Bathroom
- Free toiletries
- Hair dryer
- Shampoo
- Shower
- Soap
- Toilet paper
Entertainment
- Smart TV
Food and drink
- Free bottled water
More
- Desk
- Iron/ironing board (on request)
Similar properties
See similar properties
Johor Bahru
Free WiFi
Guest rating 4+
Air conditioned
Hotel
3 star
Policies
Check-in
Check-in from 2:00 PM - anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Cash deposit: MYR 50 per stay
- A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, debit cards, and cash
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Hako Hotel Mount Austin Hotel
Hako Hotel Mount Austin Johor Bahru
Hako Hotel Mount Austin Hotel Johor Bahru
Frequently asked questions
Overall score and ratings
4.2
Very Good
4.2/5
Cleanliness
4.3/5
Staff & service
4.0/5
Amenities
4.3/5
Property conditions & facilities
4/5 Good
Kin, K.L
Business traveler, Traveled with partner
Jul 28, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2020
4/5 Good
James, Fantastic
Business traveler, Traveled with partner
Jul 9, 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020
4/5 Good
Siew Hoon
Business traveler
Jun 29, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Stay
Stayed 1 night in Jun 2020
5/5 Excellent
Verified traveler
Traveled with group
Mar 1, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mako hotel
Stayed 1 night in Feb 2020