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Gem Hotel Nusajaya

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Iron/ironing board, free WiFi
Iron/ironing board, free WiFi
Iron/ironing board, free WiFi
Iron/ironing board, free WiFi

Overview of Gem Hotel Nusajaya

Gem Hotel Nusajaya

2.5 out of 5
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk
19, Jalan Sentral 24, Taman Nusa Sentral, Nusa Jaya, Johor Bahru, 79100

Explore the area

  • Popular LocationEco Botanic at EcoWorld Gallery4 min drive
  • Popular LocationAeon Mall Bukit Indah8 min drive
  • Popular LocationLEGOLAND® Malaysia11 min drive
  • AirportJohor Bahru (JHB-Senai Intl.)23 min drive

Choose dates to view prices

About this area

Johor Bahru

Gem Hotel Nusajaya is located in Johor Bahru. Sutera Mall and Paradigm Mall Johor Bahru are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Eco Botanic at EcoWorld Gallery and LEGOLAND® Malaysia. Looking to enjoy an event or a game while in town? See what's happening at Singapore Turf Club or Sultan Ibrahim Stadium.

What's nearby

  • Eco Botanic at EcoWorld Gallery - 4 min drive
  • Nusajaya Centre - 7 min drive
  • Aeon Mall Bukit Indah - 8 min drive
  • Hutan Bandar MPJBT - 9 min drive
  • LEGOLAND® Malaysia - 11 min drive

Getting around

  • JB Sentral - 18 min drive
  • Senai International Airport (JHB) - 23 min drive

About this property

Gem Hotel Nusajaya

Hotel in Johor Bahru with free parking
Along with laundry facilities, this hotel has a 24-hour front desk and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a reception hall. All 12 rooms offer free WiFi, LED TVs with satellite channels, and free bottled water. Showers and free toiletries are also available to guests.
Gem Hotel Nusajaya offers 12 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. LED televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free offsite parking

Family friendly

  • Laundry facilities

Conveniences

  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Renovated entire property - January 2017

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Iron/ironing board (on request)

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa and Mastercard

Property is also known as

Gem Hotel Nusajaya Johor Bahru
Gem Nusajaya Johor Bahru
Gem Nusajaya
Gem Hotel Nusajaya Hotel
Gem Hotel Nusajaya Johor Bahru
Gem Hotel Nusajaya Hotel Johor Bahru

Frequently asked questions

Overall score and ratings

3.0
Rating 5 - Excellent. 0 out of 9 reviews
5 - Excellent 0%
Rating 4 - Good. 4 out of 9 reviews
4 - Good 44%
Rating 3 - Okay. 2 out of 9 reviews
3 - Okay 22%
Rating 2 - Poor. 2 out of 9 reviews
2 - Poor 22%
Rating 1 - Terrible. 1 out of 9 reviews
1 - Terrible 11%

3.4/5

Cleanliness

3.1/5

Staff & service

2.0/5

Amenities

3.2/5

Property conditions & facilities

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE - not more than 1 night
TERRIBLE. The walls are so thin that you can ear people speaking ( very loudly, even at 5am) at the reception. If you turn on the air condition you can also ear the very loud noise of the water in the tubes. The bathroom was clean, the room was decent. In overall, considering the price, it is fine for one night no more.
Stayed 10 nights in Mar 2020

1/5 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
The bath tab did not function n the staff never change the room for us and we couldn’t bath n end up to check from the room with so much of disappointments in the early morning 6 am. Already late check but they never done anything clearly very very very terrible stay
Stayed 1 night in Feb 2020

3/5 Okay

Traveled with family
Ok.ok.ok.ok.ok
Stayed 1 night in Nov 2019

3/5 Okay

Liked: Cleanliness
Fair rating hotel. Just for a good short stay. Nothing much.
Stayed 1 night in Sep 2019

2/5 Poor

Liked: Property conditions & facilities
Disliked: Cleanliness
They didn't make up the room since I stay there for 2 days
Stayed 2 nights in Feb 2019