Jingjiang Hotels

"A stay at the Grand Hyatt Hangzhou is defined by its breathtaking position on West Lake, where the views alone make it unforgettable. Waking to the stillness of the water from your room is pure magic. The rooms are spacious and beautifully appointed, with a sense of understated opulence and thoughtful design. The Grand Club is a standout, offering exceptional service, generous amenities, and a serene space to unwind throughout the day, the only distraction is the children that often accompany parents which is maybe not such a consideration for others paying to upgrade to Club. Our room came with a comfortable bed and excellent linen and towels, which is important to me. With its elegant interiors and unbeatable location just steps from lakeside walks, dining, and shopping, it’s the perfect blend of luxury, comfort, and convenience and so glad we booked the stay. "

"I had a wonderful stay at this hotel. I was there for two nights after having a business trip to Shanghai and enjoyed my time in this charming city. I have never had a hotel staff be more attentive and helpful in my 25 years of traveling for business. In Shanghai, I stayed at a hotel that cost five times as much as this and no offense to that establishment, but this group of front desk, clerks, and office personnel were the best of my trip. The hotel itself is charming and located in a wonderful neighborhood. I would absolutely stay at this place again. Plus, in an amazing and unprecedented experience as far as my 20 years plus of traveling, they actually did my laundry for me, for free!"

"Yes and yes "

"Clean room, staffs are friendly but not much choice for food in room service."

"clean room, friendly staff, great location, close to west lake, shopping center and restaurant "

"The room is very suitable for 2 of us . The staff is very kind ."

"The hotel’s location is fantastic! So close to Westlake and the shopping malls, all within walking distance. Room was clean and the bathroom was nice. Wished the opening hours of the pool was earlier and not 11.30am. "

"WiFi connection bad. I wanted to set up wake up call but no one answer the call. I tried twice still no one answer it . "

"Good service and nice hotel "