Jiménez Hotels

"Spa staff and service was excellent. Our room was not ready at 4:30 when we checked in. We were told we would receive a text message when it was ready. After waiting another hour 1/2 no text message was received. Went back to lobby only to find out the room was ready. No apologies was offered. "

"Great hotel in a great location right on the beach. Amazing breakfast every morning as well. The staff was extremely nice and welcoming. I loved it! Highly recommended! "

"Old"

"Casino was fun,breakfast buffett was terrific, service was polite,cheerful,and on point.Pool area was lively all day and we had a great time,definitely would comeback "

"The food was expensive and not real great"

"We have stayed at many Residence Inns. They do not fail to satisfy. Breakfast is always good. I like the fact that they offer almond or oat milk to people who are non-dairy. This particular one did not have a big vat of oatmeal but offered simple cups of instant. Although I prefer the vet it was okay. It is wonderful to sit by the pool in the morning or outside and have a pleasant breakfast. There was some noise from Jets because the airport is close by but we soon got used to this and it was only outside and not inside. Someone texted me every night to make sure that we had what we needed and when we needed more towels or toilet paper the response was immediate. The only thing that I did not like was the $45 extra Resort fee with some credit towards the store and the on-site bar/restaurant. There was never much in the store that we really needed and it was all overpriced. The bar rarely had supplies of the meals we were interested in by the end of the day and for 12.50 you cannot get much. They clearly need more check-in people during peak hours because if you have a simple question for the desk and it is busy you have to wait there for several minutes"

"Breakfast was good, room smal but was clean, pricesy for the place, the parking for the location too expensive"

"Clean room- great staff"

"Breakfast was good. Staff friendly and helpful. We had some roaches in the room however."