Hotels near Irving Mall

"Bugs on bed"

"Excellent stay, wonderful and accommodating staff. Numerous flights were canceled and they took care of all customers in a timely and professional manner."

"Yes all clean. Staff was helpful. Breakfast was good. Ample parking."

"I needed a last minute room after a cancelled flight. The shuttle was quick and safe with a a competent driver both trips. Al, the front desk manager who checked me in, was calm and collected, despite the chaos of multiple flight cancellations. He was friendly, kind, and direct. The room was comfortable (albeit a bit sparse); I was able to cast my phone to the tv, which was an unexpected win. There was active maintenance going on with the elevator, so it felt a bit unkempt and messy. But everything was great besides that. Exactly what I needed."

"We appreciated the helpful staff, particularly the woman on front desk at night and the shuttle van driver. "

"Room had a terrible smell. Breakfast was so disorganized and chaotic. One elevator was broken when we arrived and then a second one malfunctioned on the second day of our stay. The room next door to ours caught fire. I have called and emailed the hotel manager and he has yet to return my calls almost 2 weeks later. Our things were ruined from the carpet soaking up all of the water that was released during the fire. Brand new items of clothing, shoes, phone and watch chargers and Airpods. This was the worst experience I have ever had in any hotel. "

"The main issue was that we couldn’t get through to them to send the shuttle when we arrived at DFW. Eventually we had to take a taxi which cost us $45.00."

"Shuttle service was efficient"

"Our stay was AMAZING from start to finish! The valet were super friendly and kind. The pool was beautiful and the drinking water was very refreshing. Through out our stay the staff were friendly and helpful."