Hotels near National Museum of Puerto Rican Arts & Culture

"Basic stay not worth paying top dollar for"

"I can only review the staff at The River Hotel is AMAZING to say the least. From the moment I walked through the door I felt at home. I received a warm welcome and a fabulous room with all of the amenities. My room (suite) was spacious, clean and so comfortable. The hotel is centrally located so it makes getting around effortless. I'm looking forward to my next trip to Chicago and The River Hotel is my go to spot to stay."

"amazing staff they were so welcoming and sweet ! def would recommend this hotel"

"Great location, clean room, and the staff was friendly"

"Everything was good but I hoped that the TV was a smart TV so guests could watch Netflix or other streaming apps"

"Rude, staffs, not responding to house service/room service. Poor service, flush kept on leaking. Very very terrible condition of the room."

"The hotel was clean. The staff was helpful. The room was spacious. The hotel history, it being the former county hospital, is interesting. The included hot breakfast buffet was good, but not great. The location near the hospital district, sports arenas, and the train station is convenient to those facilities. Although more than one person recommended I not use the train system as it is not safe."

"Clean room and close to vicinity."

"I recently stayed at your hotel on 5/2/26 for a one-night trip to Chicago to attend an event. While I found the facility to be very clean and well-maintained, I am writing to express my frustration regarding an unexpected upcharge for fitness amenities. I was shocked to find a mandatory fee added to my bill for the fitness area, which I was not made aware of prior to booking. Had I known about this charge, I would have chosen a different hotel. As a guest in town for a specific event, I had no time to use these additional amenities and was only at the hotel to rest. Because the fitness area uses card entry, it would be simple to enable access only for guests who opt-in to the service, rather than forcing a charge on every guest. As it stands, I do not believe in paying for amenities I did not use, especially without prior notice. Due to this policy, I felt compelled to leave a low rating. I would only consider staying here again if this added charge was made optional rather than a requirement of the stay. I hope you take this feedback into consideration to improve the experience for future guests. I hope you share this review with the hotel, itself, as I found this a cause for me to lower my opinion of the facility. Not everyone stay at a hotel just for the amenities; especially in Chicago."