"Very nice hotel...but b/c it was off-season, breakfast was delivered and served to your room...which you would of thought was nicer. In truth, the breakfast in the dining room is much grander and lavish with more variety. Even though the breakfast delivered to our room was a generous portion of assortments, some of the items were not fresh.
Also - the parking situation is unacceptable. For such a high class hotel with premium rates, parking at the hotel should be complimentary. Instead, there is paid parking close to the hotel or free parking further away from the hotel...disappointing!
Aside from the food and parking situation, the hotel is beautiful and well maintained. The staff were very polite and helpful."
"I booked this hotel after seeing many positive reviews and was really looking forward to my stay. Unfortunately, my experience didn’t match what I expected.
When I arrived, the lobby wasn’t very clean, but I hoped the room would be better. Sadly, the room had a strong smell of cigarettes, a clogged toilet, and dirty furniture. I spoke with the front desk, and the manager kindly offered to show me another room, but that one had similar issues. He then told me I could cancel and receive a full refund, which I agreed to.
I was told the refund would take up to 14 days, but after waiting, nothing came through. When I called to follow up, it was difficult to reach the right person, and I was disconnected several times. Eventually, I had to dispute the charge with my bank, and the dispute was approved. However, a few weeks later, my bank reversed the refund because the hotel did not agree to issue it.
Overall, I was disappointed — not only by the room conditions, but also by how the situation was handled afterward. I hope management takes this feedback seriously and improves both cleanliness and communication with guests."
If I need to cancel my hotel reservation in Ilaniya, will I receive a refund?
Yes, you'll find most hotel room reservations are fully refundable provided that you cancel prior to the hotel's cancellation deadline, which often is within 24-48 hours of check in. If your reservation is non-refundable, it might still be possible to cancel it and be given a refund within 24 hours of booking. Filter your search by fully refundable to find flexible hotel deals in Ilaniya.
What is staying in Ilaniya like?
Travelers to Ilaniya will find plenty to explore and enjoy. There are 473 hotels and other accommodations in the surrounding area. Find out more about Ilaniya.
The hottest months are usually August and July with an average temp of 81°F, while the coldest months are January and February with an average of 55°F. Average annual precipitation for Ilaniya is 16 inches.
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